Seasonal Fashion & Beauty Customer Assistant

M&S Careers; Dundee; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver frontline service, advise customers on current fashion trends and assist with product discovery.

You’ll use Sparks App and store devices to enhance the shopping experience and uphold high standards. Join a fast-paced retail environment where teamwork, flexibility and passion for stylish products drive sales and guest satisfaction.

Qualifications

• Customer-focused retail experience preferred.
• Ability to upsell and meet sales targets.
• Comfort using digital tools to enhance customer experience.

Responsibilities

• Drive sales and deliver five-star service in the Fashion, Home & Beauty area.
• Help customers discover on-trend products and ensure a positive shopping experience.
• Act as a brand ambassador, maintaining high standards and energising the store environment.
• Be flexible and prepared to adapt to changing customer demands and store needs.

Skills

Customer service

Sales

Digital tools

Team player

Tools

Sparks App

Job description

Marks & Spencer Group is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver frontline service, advise customers on current fashion trends and assist with product discovery.

You’ll use Sparks App and store devices to enhance the shopping experience and uphold high standards. Join a fast-paced retail environment where teamwork, flexibility and passion for stylish products drive sales and guest satisfaction.