Seasonal Client Advisor

Giorgio Armani; City Of London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading luxury fashion brand in the United Kingdom seeks a part-time Seasonal Client Advisor to provide exceptional customer service and achieve sales targets. Responsibilities include building strong client relationships, engaging in sales activities, and maintaining a vibrant store environment. Ideal candidates should have previous sales experience, strong communication skills, and a positive attitude. This role offers competitive salary, employee discounts, and exciting career development opportunities.

Benefits

Competitive salary and bonus opportunities

Generous employee discount on all products

Employee Assistance Program (EAP)

Career development opportunities

Inclusive work environment

Qualifications

• Previous sales or customer service experience preferred.
• Ability to work independently and as part of a team.
• Strong product knowledge and ability to learn about new products quickly.

Responsibilities

• Provide exceptional customer service and build strong customer relationships.
• Achieve sales targets and support management team.
• Participate in training sessions and maintain high store standards.

Skills

Customer service

Sales

Communication skills

Interpersonal skills

Numerical ability

Job description

Overview

Role Overview: As a part-time 24-hrs Seasonal Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Responsibilities

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards
• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

About us

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Benefits

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.