Seasonal Checkout Specialist - Self-Serve Tills

Dunelm; Bedford; On-site; GBP 11,000 - 18,000; Part time

Job summary

Dunelm in Bedford is hiring a Sales Assistant for self-service tills on a seasonal contract until February 13, 2027. The role offers 20 hours per week at two pay rates: £8.00/hr for under-18 and £12.71/hr for 18+, with duties across tills, stock and customer service.

You will support checkout operations, assist customers, and help with Click & Collect, home delivery orders, and in-store services, contributing to a fast, friendly shopping experience.

Qualifications

• Customer-obsessed mindset
• Ability to multitask and manage multiple self-service tills
• Friendly and proactive customer service
• Good communication and teamwork

Responsibilities

• You’ll be customer obsessed – always considering the impact of your actions on the customer experience and striving to deliver joyful experiences in the most effective and thoughtful way
• You’ll consistently deliver exceptional customer service to support strong CSAT scores, ensuring every customer receives a welcoming, helpful, and memorable experience
• Serving our customers at checkouts across different types of tills, handling in store purchases, as well as in-store and online returns
• Overseeing multiple self-service tills and supporting when required, ensuring all items are scanned correctly and maintaining the cleanliness and functionality of tills
• Serving customers who have purchased via Click & Collect
• Shop Floor – Helping shoppers find exactly what they’re looking for and offering friendly, knowledgeable support
• Hosting – placing orders for home delivery when items aren’t on shelves, and assisting with Made to Measure services for curtains and blinds
• Stock & Delivery – heavy lifting, taking in deliveries, checking stock, replenishing the floor, updating pricing and keeping displays tidy

Job description

Dunelm in Bedford is hiring a Sales Assistant for self-service tills on a seasonal contract until February 13, 2027. The role offers 20 hours per week at two pay rates: £8.00/hr for under-18 and £12.71/hr for 18+, with duties across tills, stock and customer service.

You will support checkout operations, assist customers, and help with Click & Collect, home delivery orders, and in-store services, contributing to a fast, friendly shopping experience.