Seasonal Brand Ambassador — Luxury Retail & Service

PVH Corp.; Cannock; On-site; GBP 12,000 - 17,000; Full time

Job summary

PVH Corp. operates Calvin Klein and Tommy Hilfiger brand stores across the UK. The Sales Associate role focuses on delivering exceptional customer service, driving sales, and maintaining store standards.

You will act as a brand ambassador, provide product knowledge, and support customers with fittings and recommendations on the shop floor. Join PVH Corp. in Cannock to contribute to a dynamic team, stay nimble in a changing retail landscape, and help deliver a premier shopping experience aligned

Qualifications

• Experience in hospitality or retail environments.
• Excellent communication and interpersonal skills.
• Able to build rapport and drive sales through service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• First point of contact for authorizing discounts and resolving customer queries.
• Be a brand ambassador with in-depth product knowledge.
• Build and maintain professional relationships with customers.
• Assist customers with outfit selection and product recommendations.
• Assess customer needs and provide information on product features.
• Contribute to store KPIs and propose shop improvements.
• Maintain shop and stock room presentation and organization.

Skills

Customer service

Communication

Sales skills

Job description

PVH Corp. operates Calvin Klein and Tommy Hilfiger brand stores across the UK. The Sales Associate role focuses on delivering exceptional customer service, driving sales, and maintaining store standards.

You will act as a brand ambassador, provide product knowledge, and support customers with fittings and recommendations on the shop floor. Join PVH Corp. in Cannock to contribute to a dynamic team, stay nimble in a changing retail landscape, and help deliver a premier shopping experience aligned