Seasonal Associate (Part-Time) - Brompton Road

ALO YOGA; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading yoga retailer in the City of London is looking for a Seasonal Associate. The role involves achieving store sales and operational goals while providing excellent customer service. Candidates should have customer service experience and be physically able to perform the job duties. Flexible hours, including evenings and weekends, are required. Perks include an employee discount and free membership to online classes.

Benefits

Generous employee discount

Monthly Store Incentives

Clothing Allowance

Free membership to Alo Moves

Free Virtual access to mental health providers

Qualifications

• Preferred prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Ability to lift, bend, kneel, climb, crawl and twist.
• Ability to stand and move for an entire shift.

Responsibilities

• Achieve store sales and operational goals.
• Drive and exceed sales targets using company initiatives.
• Provide a friendly greet and approach customers.
• Process transactions and returns per company policy.
• Support front and back of house procedures effectively.

Skills

Customer service

Sales experience

Physical stamina

Ability to lift up to 50 pounds

Job description

Role Objective

The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
• Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency
• Provide a friendly "greet" and proactively approach customers to understand their needs and support the customer engagement.
• Process customer transactions and returns in accordance with policy and procedures
• Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Assists in processing shipment, in a timely manner.
• Supports with replenishment in on the sales floor, in a timely manner.
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Seasonal Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo's Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Seasonal Associate Schedule

Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).

Perks & Benefits

• Generous employee discount at Alo Yoga
• Monthly Store Incentives
• Clothing Allowance
• Free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Free Virtual access to mental health providers

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [e-mail]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.