Seasonal Associate (Part-Time) - Battersea Power Station

ALO YOGA; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading yoga lifestyle brand is seeking a Seasonal Associate in the City of London. This role involves driving sales by engaging with customers, processing transactions, and ensuring a clean store environment. Candidates should have a passion for customer service and the ability to lift and move merchandise. Offering flexible hours with a commitment to work during peak seasons.

Benefits

Generous employee discount

Monthly store incentives

Clothing allowance

Free Alo Moves membership

Free access to mental health providers

Qualifications

• Prior work experience in a client-centric, sales environment preferred.
• Passionate about customer service and delivering exceptional experiences.
• Must be able to move constantly in and around all areas of the store.
• Ability to stand and move for an entire shift.

Responsibilities

• Drive and exceed sales targets through proactive customer engagement.
• Process transactions and returns in accordance with policy.
• Ensure the store environment is clean, safe, and inviting.
• Assist in processing shipments and replenishing stock.

Skills

Customer service

Sales experience

Ability to lift 50 pounds

Flexibility

Job description

Role Objective

The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
• Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency
• Provide a friendly "greet" and proactively approach customers to understand their needs and support the customer engagement.
• Process customer transactions and returns in accordance with policy and procedures
• Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Assists in processing shipment, in a timely manner.
• Supports with replenishment in on the sales floor, in a timely manner.
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Seasonal Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo's Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Seasonal Associate Schedule

Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).

Perks & Benefits

• Generous employee discount at Alo Yoga
• Monthly Store Incentives
• Clothing Allowance
• Free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
• Free Virtual access to mental health providers

Diversity and Inclusion statement

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [e-mail]. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.