Seasonal Artist - Cardiff

Charlotte Tilbury; Cardiff; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading beauty brand in Cardiff is seeking a Seasonal Artist to join their team at John Lewis & Partners. The role involves empowering customers and providing expert artistry while achieving sales targets in a vibrant retail environment. Ideal candidates should have previous sales experience in beauty or retail, strong makeup skills, and a passion for the brand. This full-time role offers training opportunities and an employee discount. Join a dynamic team dedicated to customer satisfaction and innovation.

Benefits

On-the-job training

Access to Charlotte's Magic Academy

Exclusive product launches

Staff discounts

Rewards platform access

Qualifications

• Experience in a fast-paced environment such as beauty, retail, or FMCG.
• Ability to adapt makeup style to different customer needs.
• Passionate about the Charlotte Tilbury brand and products.

Responsibilities

• Empower customers to feel beautiful and confident.
• Achieve and exceed KPIs on the shop floor.
• Build solid relationships with team members and management.
• Provide an impeccable customer experience as a brand ambassador.

Skills

Sales Advisor experience

Makeup application skills

Customer relationship building

Job description

Seasonal Artist, John Lewis & Partners

Full Time and Part Time roles available, FTC until 3rd January 2026

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

A Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
• “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
• You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

About you

• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.

Why join us?

• You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
• We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on everything from gym memberships to cinema tickets.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.