SCUK Commissions Analyst (12 Month FTC)

Santander Bank; Redhill; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

A prominent banking institution is seeking a qualified individual to manage data governance and analysis processes. This role is vital for maintaining business KPIs while ensuring compliance with regulations. Candidates should possess strong analytical skills, project management experience, and proficiency with data visualization tools like Power BI and Tableau. The position offers a competitive salary between £36,000-£38,000, along with additional benefits such as flexible allowance and gym passes. This is a hybrid position in Redhill.

Benefits

Competitive salary

27 days holiday

Annual bonus

Flexible benefit allowance

Generous pension contributions

Employee assistance programme

Sharesave scheme

Gym passes at reduced rates

Qualifications

• Strong analytical skills with a proven track record.
• Management or project management experience is essential.
• Experience with Business Intelligence tools for data visualization.

Responsibilities

• Develop and maintain automated processes compliant with data governance.
• Conduct in-depth data analysis to identify trends and improvements.
• Build effective relationships with stakeholders and manage expectations.

Skills

Data analysis

Communication

Stakeholder management

Excel advanced skills

Problem-solving

Project management

Data security

Tools

SQL Server

Tableau

Power BI

Python

Job description

Reporting to the Data Access and Commissions Oversight Manager, you will be responsible for developing and maintaining standardised automated processes compliant with data governance requirements across SCUK's Operation, which is key to ensuring business as usual KPIs can be measured by leadership teams and that ongoing change is supported by meaningful and analysed data. You will also be tasked with conducting regular, in-depth analysis of data to identify trends, forecast for the future and proactively identify areas for improvement ultimately supporting leadership teams to make informed decisions, and the continuous improvement of customer experience and service performance should be at the heart of day-to-day practice.

Responsibilities

• Managing and adapting in a busy, pressurised and frequently changing environment maintaining a confident and consistent approach
• Building effective strong working relationships with a wide range of stakeholders with ability to manage expectations/ mediate between stakeholders with competing priorities
• Communicating, presenting and influencing at all levels paired with excellent written and interpersonal communication skills
• Planning and organising own workload
• Proactive approach towards self-development and maintains commitment in working towards team and company objectives
• Explaining complex formulas and ways of working to non-technical colleagues often foreseeing requirements prior to being requested (Regulatory changes/Media attention etc)
• Employs a "rapid response service" to take care of quick fire and simple business questions
• Directs and promotes a standardised approach to data best practices, to encourage greater coherency and robust assurance
• Defines, creates and maintains the data required for ad-hoc and regular reporting as well as dashboards needed for programme delivery and/or portfolio-level decision making
• Has a proven grasp of data structure and databases alongside a demonstrable understanding of Commercial Data
• Develop strong methodologies and clearly defined processes
• Handle large volumes of data using experience/knowledge of SAAS, SQL Server and Business Objects
• Promotes sound governance and works in line with control frameworks to ensure data is of the highest accuracy, traceable and streamlined, including creating and updating procedure guides to evidence how tools and reports function
• Excellent understanding of regulatory requirements specifically surrounding Consumer Duty and GDPR ensuring solutions align to our commitment to set high standards in order to achieve good customer outcomes
• Deal with, or escape identified risks in relation to SCUK UK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework
• Good analytical, problem solving and conceptual skills to develop methodologies/processes
• An enthusiastic and driven individual evidenced by a proven track record
• Strong, working knowledge of Microsoft Excel for data manipulation (Index, Match, VBA, complex formulas)
• Advanced knowledge database interrogation & programming skills (relational database, advance select queries, indexes, and constraints)
• Experience of implementing suitable control mechanisms to prevent occurrence or re-occurrence of data quality issues
• A strong understanding of data security and compliance standards to protect the integrity and confidentiality of data
• Technical Writing skills - with a natural skill to convey complex data findings to non-technical stakeholders in a clear and understandable manner (this must include Technical Writing ability to create accurate product and service documentation)
• Strong Attention to detail and impeccable time management
• Excellent communication skills with the ability to communicate with and present to both internal and external stakeholders across all levels

Qualifications

• Management Experience/Previous Project Management experience
• Previous experience using BI tools like Tableau, Power BI, or QlikView for data visualisation and analysis
• Demonstrates accountability and showcases sound ownership of reporting related activities.
• Experience with Power Query / Power Automate
• Cloud/SAAS services experience/qualification
• Experience with Python or equivalent
• Analytics experience/qualification

Benefits

• Competitive salary of £36,000 - £38,000 (dependent on experience)
• 27 days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• £500 flexible benefit allowance
• Generous pension contributions
• Employee assistance programme
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

Other Details

• The working hours for this role are 35 hours per week across 09:00-17:00
• This is a hybrid role only, and remote workers will be not be considered

Inclusion & Equality

Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements.