Scrum Master - Perm £55k-65k - Insurance Transformation

Lorien; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance firm is seeking a dynamic Scrum Master to join their transformation team in London. This role involves coaching teams, facilitating agile practices, and ensuring effective collaboration across projects. The ideal candidate has at least 5 years of experience as a Scrum Master, with a strong background in insurance processes. This position promises a significant opportunity to influence operational effectiveness in a changing environment.

Qualifications

• Minimum 5 years of experience as a Scrum Master.
• Experience with Insurance and understanding claims processes.
• Desirable experience with digital or customer-facing products.

Responsibilities

• Coach and support the Scrum Team, removing obstacles.
• Facilitate agile ceremonies and retrospectives.
• Collaborate with product leaders for release planning.
• Monitor project KPIs and manage team resources.

Skills

Coaching teams

Agile transformation

Collaborative communication

Conflict resolution

Continuous improvement

Job description

Job Type

Permanent

Location

London

Job Ref

BBBH153603_1761930793

Date Added

October 31st, 2025

A global insurance firm is embarking on an innovative transformation to transition into a scaled agile environment, revolutionising product lines and services into a product-focused delivery function.

They are seeking a dynamic Scrum Master to join their forward-thinking transformation team. This pivotal role entails supporting significant technology initiatives and driving agile principles and values within a newly formed squad. You will ensure the team adheres to agreed practices and processes, advocating for a dynamic and adaptive approach to product management. Your influence will be crucial in shaping operational effectiveness and supporting strategic objectives.

Location: 2 days per week to London or Kent Office (Occasional travel will be required to visit other sites)

Key Responsibilities

• Coach and support the Scrum Team, removing obstacles and escalating issues as needed.
• Facilitate agile ceremonies, retrospectives, and daily stand-ups to drive team efficiency and continuous improvement.
• Collaborate with Product Owner, Product Manager, and business leaders to manage progress, release planning, and alignment with project milestones.
• Integrate agile practices within hybrid project management frameworks, ensuring smooth collaboration across teams.
• Monitor project KPIs, manage team resources, and develop risk mitigation strategies.
• Foster effective communication, teamwork, and accountability within cross‑functional and geographically dispersed teams.
• Resolve conflicts, mediate priorities, and protect the team from external distractions.

Required Experience & Skills

Have experience with Insurance and understand claims processes.

Minimum 5 years of experience as a Scrum Master.

Experience supporting agile transformation and hybrid delivery models.

• Ability to coach and mentor teams, driving continuous improvement.

Experience collaborating across teams and at senior levels.

Proven experience of striving for best practices and implementing change.

Desirable experience of working with digital or customer‑facing/lead products.

If you are looking to join the early stages of a transformation programme where your contributions will directly influence operational effectiveness within newly formed squads, please apply to get a conversation rolling!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.