Scotmid - Store Manager

Scotmid Food; Hamilton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A community-focused retailer in Hamilton is seeking a Store Manager to lead and motivate their team, ensuring customer expectations are exceeded. Candidates should have retail management experience, a passion for excellence, and the ability to drive their team's success. This role offers excellent benefits and competitive salaries, along with opportunities for training and development.

Benefits

Competitive salary

Comprehensive induction and training program

Opportunities for training and development

Qualifications

• Proven people manager with retail experience at management level.
• Clear understanding of and proven achievement in KPIs.
• Passion for retail excellence and standards.

Responsibilities

• Lead, motivate, and develop teams to exceed customer expectations.
• Drive sales and ensure product availability.
• Manage in-store bakery and other offers effectively.

Skills

People management

Understanding of KPIs

Customer service excellence

Retail standards

Ambition for team success

Performance management skills

Job description

Store Manager

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co‑operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Store Managers are key to the success of our business by leading, motivating and developing their teams to exceed customer expectations. Regardless of which store you are in, your main focus areas will include driving sales, product availability and developing the team. You could also have an in‑store bakery offer, hot food and ‘food to go’, or a Post Office offer that gives your store a real point of difference to get behind.

Our perfect candidates will have retail experience at management level, ideally in food - although we would like to hear from anyone who has a real passion for retail and who can demonstrate that they:

• Are a proven people manager
• Have a clear understanding and proven achievement of KPI's
• Have a passion for retail excellence, standards and customer service
• Have the ambition to drive their team and store to a higher level of retailing
• Have the talent to apply performance management and succession planning in store

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over and will ideally be eligible to become a Personal Licence Holder, and as you may be positioned within a store with a Post Office, you will be required to successfully complete Post Office Limited’s security and background checking processes.

With excellent benefits, competitive salaries and opportunities for training and development, a Store Manager position with Scotmid is a great way to continue your retail management career.