Scotmid - Branch Supervisor (FB02)

Scotmid Food; Larkhall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused retail organization in Larkhall is seeking a Branch Supervisor. This role involves sharing store management responsibilities and ensuring exceptional customer service. Ideal candidates will have strong teamwork skills and previous experience in retail. Comprehensive training is offered, along with excellent benefits and opportunities for career progression.

Benefits

Competitive hourly rates

Comprehensive induction and training program

Opportunities for career growth

Qualifications

• Previous supervisory experience in retail is an advantage.
• Strong customer service and team working skills.
• Ability to work hands-on and lead by example.

Responsibilities

• Share responsibility for key areas throughout the store.
• Motivate the customer service team for optimal service.
• Ensure store standards are maintained and safety compliance.

Skills

Customer service skills

Teamwork

Problem-solving

Job description

Branch Supervisor

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our Branch Supervisors are an essential part of the store management team, sharing responsibility for a number of key areas throughout the store and deputising for the Store Manager and Senior Team Leader in their absence. With a natural flair for team work, Branch Supervisors enjoy taking responsibility and are confident in thinking on their feet to resolve a variety of everyday challenges - all with a positive outlook while maintaining great customer and colleague relations.

As a Branch Supervisor you will be a key-holder, often opening or closing the store, and be hands‑on in ensuring store standards are second to none and that the store is safe and legal. You will motivate the customer service team to provide a professional, friendly and enthusiastic service at all times, leading by example on food preparation and service, food safety, stock management and customer service.

While previous supervisory experience in retail, particularly in grocery or food to go, would be an advantage, we are looking to hear from anyone with great customer service and team working skills.

We are passionate about supporting, challenging and developing people to be the best they can, and we offer a comprehensive induction and training program to quickly get you up to speed with our business.

To ensure that we comply with alcohol licensing legislation applicants must be aged 18 or over.

With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Branch Supervisor position with Scotmid is a great way to progress your retail management career.