Schools IT Technician

Lumina Energy; West Malling; On-site; GBP 26,000; Full time

Job summary

A leading digital services provider is seeking a Schools IT Technician in Kings Hill, Kent. The role involves providing IT support to schools and academies, troubleshooting technical issues, and advising on IT solutions. The ideal candidate should have experience in supporting networks and Microsoft Technologies. Benefits include a salary of £25,500 per annum, 25 days annual leave, and additional perks.

Benefits

25 days annual leave

Life assurance cover

Pension scheme with 4% employer contribution

Retail and gym discounts

Health cash plan

Cycle to work scheme

Volunteer days

Wellbeing programme

Tailored learning and development support

Qualifications

• Experience supporting and troubleshooting networks and user devices.
• Strong problem-solving skills with the ability to prioritise under pressure.
• Self-motivated and proactive.

Responsibilities

• Provide IT support to schools, resolving technical issues.
• Troubleshoot incidents and share solutions.
• Advise on new IT solutions and equipment.

Skills

Supporting networks

Troubleshooting Windows Servers

Supporting Microsoft Technologies (Office365, Azure, InTune)

Knowledge of classroom technology

Problem-solving skills

Customer focused mindset

Tools

Smartboards

Projectors

Visualisers

Job description

Location:Kings Hill, Kent

Salary/package:£25,500 per annum

Contract type:Permanent

Hours:Full time, 37 hours per week

Join EIS, part of Cantium Business Solutionsand play a key role in keeping schools connected and learning running smoothly. This is an exciting opportunity for a tech-savvy problem solver to support educational environments with hands on IT solutions while working within a trusted, customer led organisation known for its innovation and service excellence.

Who we are

EiS, part of Commercial Services Group (CSG) is a leading digital services provider specialising in delivering innovative IT and digital transformation solutions, particularly in the education and public sectors. Our focus is on helping clients adapt and succeed through cutting-edge technologies, deep expertise and a commitment to reinvesting in frontline services.

Why this role matters

The Schools IT Technician plays a vital role in ensuring schools, academies and clients of EIS have reliable, secure and effective IT systems that support teaching and learning. The role provides expert technical support across networks, devices and classroom technology, helping schools adopt best practice and mitigate IT risks. It’s key to maintaining smooth daily operations and enabling a safe, technology driven education environment.

What you’ll be doing

• Provide professional IT support and advice to schools, academies and clients, resolving a wide range of technical issues.
• Troubleshoot and resolve complex incidents, sharing technical solutions with colleagues.
• Act on behalf of customers with third-party providers to ensure service delivery meets expectations.
• Recommend service improvements and contribute to the continuous development of support functions.
• Provide remote technical assistance when not on-site, ensuring prompt and accurate resolution of issues.
• Advise on new IT solutions, services and equipment in line with Cantium Business Solutions offerings.

What we’re looking for

• Experience supporting and troubleshooting networks, Windows Servers and user devices.
• Knowledge of classroom technology, including smartboards, projectors and visualisers.
• Strong problem-solving skills with the ability to prioritise under pressure.
• Experience supporting and troubleshooting Microsoft Technologies ie, Office365, Azure and InTune.
• Self-motivated and proactive with a customer focused mindset.
• A Full UK Driving Licence, access to own vehicle and holds valid insurance for business use.

What you’ll get in return

• Salary of £25,500 per annum
• 25 days annual leave
• Life assurance cover
• Pension scheme with 4% employer contribution
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
• Volunteer days and access to a comprehensive wellbeing programme
• Tailored learning and development support with real opportunities to progress

Why CSG?

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly, with annual growth of around 25 percent, supported by a blend of organic development, acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management, IT, HR, legal, energy, procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned, reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.