School Receptionist (Welsh-Medium)

Elementa Support Services Ltd; Cardiff; On-site; GBP 10,000 - 40,000; Full time

Job summary

A Welsh-medium secondary school is seeking a School Receptionist to join their front-office team in Cardiff. This full-time role involves welcoming students and visitors, managing inquiries in both Welsh and English, and providing overall administrative support. Ideal candidates will have strong communication skills, IT proficiency, and a commitment to professionalism. Further, fluency in Welsh is essential, complemented by DBS registration. This position offers a supportive environment focused on community values and child welfare.

Qualifications

• Fluent in Welsh and English, both spoken and written.
• DBS registration (Enhanced Child Workforce) is required.
• Strong IT skills including proficiency in Microsoft Office.

Responsibilities

• Welcoming and assisting students, parents, staff and visitors.
• Managing incoming calls, emails and front-desk inquiries.
• Providing general administrative support to the office.

Skills

Fluent Welsh

Fluent English

Professional communication skills

IT skills including Microsoft Office

Ability to manage competing priorities

Job description

School Receptionist (Welsh-Medium) – Secondary School
Cardiff

A Welsh-medium secondary school in Cardiff is seeking a friendly, organised and professional School Receptionist to join their busy front-office team. This is an excellent opportunity for someone with strong communication skills, a positive attitude and the ability to work confidently in a school environment.

About the Role

This is a full-time position starting as soon as possible, with the potential to become permanent.

Hours: Monday–Friday, 8:00am–3:30pm (30-minute unpaid lunch break)
Pay: Competitive, based on experience

As the first point of contact for students, families, staff and visitors, you will help ensure the smooth running of the school office. Full fluency in Welsh and English is essential.

Key Responsibilities

• Welcoming and assisting students, parents, staff and visitors
• Managing incoming calls, emails and front-desk enquiries in Welsh and English
• Providing general administrative support to the office and wider school team
• Maintaining accurate records and supporting routine data entry
• Coordinating visitor sign-in procedures in line with safeguarding requirements
• Supporting communication between the school and families
• Upholding confidentiality and following all policies and procedures

Key Requirements

• Fluent Welsh and English – spoken and written
• DBS registration (Enhanced Child Workforce)
• Confident and professional communication skills
• Strong IT skills, including Microsoft Office
• Ability to work in a busy environment and manage competing priorities
• Friendly, approachable and able to build positive relationships
• Reliable, punctual and committed to high standards of professionalism

Desirable Skills

• Previous experience in a school, office or customer-facing administrative role
• Experience with a school MIS (Arbor/SIMS or similar)

Candidate Profile

We welcome applications from individuals who are:

• Warm, welcoming and able to represent the school positively
• Calm under pressure and adaptable to changing tasks
• Team players with a proactive, “can-do” attitude
• Committed to supporting the ethos of a Welsh-medium school

About the School

This Welsh-medium secondary school in Cardiff is known for its inclusive, supportive and community-focused environment. The office team plays a key role in creating a positive experience for pupils, families and visitors.

Safeguarding Statement

The school is committed to safeguarding and promoting the welfare of children and young people. All applicants will undergo pre-employment vetting, including:

• Satisfactory references
• Enhanced DBS
• Safeguarding & Prevent training