School Receptionist – Warm Front Desk Role in Education

Orbis Education & Care Ltd; Cardiff; On-site; GBP 21,000; Full time

Job summary

A specialist educational institution in Cardiff is seeking a full-time Receptionist to manage the reception area, support the organization, and engage with pupils, staff, and visitors. The ideal candidate will have strong customer service experience, excellent communication skills, and a professional demeanor. This role involves a variety of administrative tasks and a commitment to the school's values, making it perfect for someone who thrives in a vibrant school environment. Competitive salary and a supportive team await the right candidate.

Benefits

Access to the Blue Light Card for retail discounts

Health Plan (after probation)

Employee Assistance Programme & wellbeing support

Refer a Friend Scheme – earn up to £1,000

Clear pathways for training and development

Qualifications

• Welcoming pupils, staff, and visitors with professionalism.
• Handling incoming calls and directing enquiries.
• Assisting with general admin tasks such as filing and data entry.

Responsibilities

• Manage the school’s reception area.
• Support the Senior Leadership Team with admin tasks.
• Liaise with parents and external agencies.

Skills

Strong customer service or reception experience

Excellent communication and interpersonal skills

Confident using Microsoft Office

Friendly, welcoming manner

Strong organization skills

Education

Qualification in customer service or administration

Job description

A specialist educational institution in Cardiff is seeking a full-time Receptionist to manage the reception area, support the organization, and engage with pupils, staff, and visitors. The ideal candidate will have strong customer service experience, excellent communication skills, and a professional demeanor. This role involves a variety of administrative tasks and a commitment to the school's values, making it perfect for someone who thrives in a vibrant school environment. Competitive salary and a supportive team await the right candidate.