School Receptionist

Reed; Redhill; On-site; GBP 20,000 - 26,000; Full time

Job summary

An educational institution in Redhill, UK, is seeking a dedicated School Receptionist to support the school's administrative team. The role includes providing a welcoming reception service, managing phone and email communications, maintaining pupil records, and assisting with school events. Candidates should possess strong communication skills, organizational abilities, and proficiency in Microsoft Office. Experience in a school setting is preferred.

Qualifications

• Previous experience in a receptionist or administrative role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office and comfortable using databases.
• Understanding of confidentiality and data protection policies.

Responsibilities

• Provide a friendly reception service for visitors and parents.
• Manage the school’s main phone line and email inbox.
• Maintain accurate pupil records in the school’s MIS.
• Assist with pupil admissions and transfers.
• Support school events coordination.

Skills

Communication skills

Organizational abilities

Interpersonal skills

Microsoft Office proficiency

Attention to detail

Calmness in busy environments

Tools

MIS systems (e.g. SIMS, Arbor, Bromcom)

Job description

We are working with a number of schools who are always looking for friendly and professional School Receptionists to join their dedicated administrative team.

This critical front-facing role supports the smooth running of the school andhelps create a safe, welcoming, and inclusive environment for pupils, staff, parents, and visitors.

Key responsibilities will include:

• Provide a friendly and professional reception service for all visitors, parents, and pupils
• Manage the school’s main phone line and email inbox, directing queries appropriately
• Ensure all visitors are signed in and out in accordance with safeguarding procedures
• Maintain accurate pupil records and update the school’s MIS (e.g. SIMS, Arbor, Bromcom)
• Support attendance monitoring and liaise with parents regarding absences and late arrivals
• Handle incoming and outgoing post, deliveries, and general correspondence
• Assist with pupil admissions, transfers, and leavers, ensuring all documentation is complete
• Prepare letters, newsletters, and other school communications
• Support the coordination of school events, meetings, and parent evenings
• Maintain confidentiality and professionalism at all times
• Provide general administrative support to the Headteacher, SLT, and teaching staff
• Liaise with external agencies, contractors, and local authorities as required

The successful candidate will possess the following attributes:

• Previous experience in a receptionist or administrative role (school experience preferred)
• Excellent communication and interpersonal skills, with a warm and approachable manner
• Strong organisational and time-management abilities
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using databases
• Experience with school MIS systems (e.g. SIMS, Arbor, Bromcom) is an advantage
• Ability to remain calm and professional in a busy, fast-paced environment
• High level of accuracy and attention to detail
• Understanding of safeguarding, confidentiality, and data protection in an educational setting
• A team player with a flexible and proactive approach to work