School Receptionist

Reed; Horley; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading educational service provider in Horley is seeking a School Receptionist to provide friendly support to visitors, manage communications, and maintain pupil records. The ideal candidate will have previous experience in a similar role, strong organisational skills, and proficiency in Microsoft Office. This position plays a vital role in creating a welcoming environment for students and families.

Qualifications

• Previous experience in a receptionist or administrative role preferred.
• Strong organisational and time-management skills are essential.
• Ability to remain calm and professional in a busy environment.

Responsibilities

• Provide a friendly and professional reception service.
• Manage the school’s phone line and email inbox.
• Maintain accurate pupil records and update the school’s MIS.

Skills

Excellent communication skills

Time-management abilities

Interpersonal skills

Organisational skills

Tools

Microsoft Office

School MIS systems

Job description

We are working with a number of schools who are always looking for friendly and professional School Receptionists to join their dedicated administrative team.

This critical front-facing role supports the smooth running of the school andhelps create a safe, welcoming, and inclusive environment for pupils, staff, parents, and visitors.

Responsibilities

• Provide a friendly and professional reception service for all visitors, parents, and pupils
• Manage the school’s main phone line and email inbox, directing queries appropriately
• Ensure all visitors are signed in and out in accordance with safeguarding procedures
• Maintain accurate pupil records and update the school’s MIS (e.g. SIMS, Arbor, Bromcom)
• Support attendance monitoring and liaise with parents regarding absences and late arrivals
• Handle incoming and outgoing post, deliveries, and general correspondence
• Assist with pupil admissions, transfers, and leavers, ensuring all documentation is complete
• Prepare letters, newsletters, and other school communications
• Support the coordination of school events, meetings, and parent evenings
• Maintain confidentiality and professionalism at all times
• Provide general administrative support to the Headteacher, SLT, and teaching staff
• Liaise with external agencies, contractors, and local authorities as required

Qualifications

• Previous experience in a receptionist or administrative role (school experience preferred)
• Excellent communication and interpersonal skills, with a warm and approachable manner
• Strong organisational and time-management abilities
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using databases
• Experience with school MIS systems (e.g. SIMS, Arbor, Bromcom) is an advantage
• Ability to remain calm and professional in a busy, fast-paced environment
• High level of accuracy and attention to detail
• Understanding of safeguarding, confidentiality, and data protection in an educational setting
• A team player with a flexible and proactive approach to work