School Receptionist

Reed; Dorking; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading educational staffing agency is looking for a School Receptionist to join the administrative team in Dorking. This role is vital for ensuring a welcoming environment and managing visitors, communications, and pupil records. The ideal candidate will have prior reception experience, excellent communication skills, and the ability to maintain professionalism. Proficiency in Microsoft Office and school MIS systems is preferred.

Qualifications

• Previous experience in a receptionist or administrative role, preferably in a school.
• Strong organisational and time-management abilities.
• Understanding of safeguarding and confidentiality in an educational setting.

Responsibilities

• Provide a friendly reception service for visitors, parents, and pupils.
• Manage phone line and email inbox, directing queries appropriately.
• Maintain accurate pupil records and support attendance monitoring.

Skills

Excellent communication skills

Organisational abilities

Proficient in Microsoft Office

Interpersonal skills

Calm under pressure

Tools

Microsoft Office

School MIS systems

Job description

Overview

We are working with a number of schools who are always looking for friendly and professional School Receptionists to join their dedicated administrative team.

This critical front-facing role supports the smooth running of the school andhelps create a safe, welcoming, and inclusive environment for pupils, staff, parents, and visitors.

Key responsibilities

• Provide a friendly and professional reception service for all visitors, parents, and pupils
• Manage the school’s main phone line and email inbox, directing queries appropriately
• Ensure all visitors are signed in and out in accordance with safeguarding procedures
• Maintain accurate pupil records and update the school’s MIS (e.g. SIMS, Arbor, Bromcom)
• Support attendance monitoring and liaise with parents regarding absences and late arrivals
• Handle incoming and outgoing post, deliveries, and general correspondence
• Assist with pupil admissions, transfers, and leavers, ensuring all documentation is complete
• Prepare letters, newsletters, and other school communications
• Support the coordination of school events, meetings, and parent evenings
• Maintain confidentiality and professionalism at all times
• Provide general administrative support to the Headteacher, SLT, and teaching staff
• Liaise with external agencies, contractors, and local authorities as required

The successful candidate will possess the following attributes

• Previous experience in a receptionist or administrative role (school experience preferred)
• Excellent communication and interpersonal skills, with a warm and approachable manner
• Strong organisational and time-management abilities
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using databases
• Experience with school MIS systems (e.g. SIMS, Arbor, Bromcom) is an advantage
• Ability to remain calm and professional in a busy, fast-paced environment
• High level of accuracy and attention to detail
• Understanding of safeguarding, confidentiality, and data protection in an educational setting
• A team player with a flexible and proactive approach to work