School Receptionist

The Education Network; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An educational staffing agency is seeking an experienced School Receptionist for a secondary school in Birmingham. This role involves being the first point of contact for visitors and supporting administrative duties within the school. The ideal candidate will have excellent communication skills, previous experience in a similar role, and a commitment to enhancing the school community. Competitive pay and opportunities for professional development are offered.

Benefits

Supportive working environment

Competitive pay

Opportunities for professional development

Qualifications

• Previous experience working as a School Receptionist or in a school administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Act as the first point of contact for all visitors.
• Answer and direct phone calls and respond to emails.
• Support the school’s administrative team with office duties.
• Maintain accurate records and ensure confidentiality.

Skills

Communication skills

Organisational skills

Customer service

Tools

Microsoft Office

SIMS

Job description

We are looking for an experienced School Receptionist to join a friendly and welcoming secondary school in Birmingham. This is an exciting opportunity for someone with strong administrative and communication skills who enjoys being at the heart of a busy school environment.

Job Role

• Acting as the first point of contact for all visitors, parents, and external agencies.
• Answering and directing phone calls, responding to emails, and managing general enquiries.
• Supporting the school’s administrative team with day-to-day office duties.
• Maintaining accurate records and ensuring confidentiality at all times.
• Managing sign‑in systems and ensuring safeguarding procedures are followed for all visitors.
• Liaising with staff and students to support smooth day-to-day school operations.
• Providing excellent customer service in line with the school’s values and ethos.

Requirements

• Previous experience working as a School Receptionist or in a school administrative role.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in Microsoft Office and SIMS or similar school management systems (desirable).
• Strong organisational skills and attention to detail.
• Ability to work well under pressure and manage multiple tasks effectively.
• A positive and professional attitude with a commitment to supporting the school community.
• An enhanced DBS check is essential for this role.

In Return, You Will Receive

• A supportive working environment within a well‑organised school.
• Competitive pay and opportunities for professional development.
• The chance to be part of a dedicated team that makes a real difference to young people’s education.

If you are an experienced School Receptionist with excellent communication skills and a passion for providing outstanding administrative support, we would love to hear from you. Please "Apply Now" or contact The Education Network Birmingham for more information.

The Education Network is an equal opportunities employer. The Education Network is acting as a recruitment agency in relation to this vacancy. All appointments require an enhanced DBS check in addition to other safeguarding checks.