School IT Technician

Smile Education Recruitment; Wake Green; On-site; GBP 20,000 - 30,000; Full time

Job summary

A dedicated education recruitment agency is seeking an IT Technician for a school in Birmingham. Responsibilities include providing IT support, troubleshooting hardware and software issues, and maintaining the school's IT infrastructure. The ideal candidate should have strong technical skills and prior experience in an educational setting. This is a fantastic opportunity to join a supportive team until the end of the academic year.

Qualifications

• Prior experience as an IT Technician or IT Support Officer.
• Experience working in a school or educational setting.
• Knowledge of networking and troubleshooting.

Responsibilities

• Provide first-line IT support to staff and students.
• Troubleshoot hardware, software, and network issues.
• Set up and maintain devices like laptops and desktops.
• Manage user accounts and permissions.
• Install and update software and operating systems.
• Maintain the school’s network and connectivity.

Skills

IT support experience

Troubleshooting hardware issues

Troubleshooting software issues

Excellent communication

Organizational skills

Tools

Microsoft 365

Windows-based systems

Job description

Overview

Smile Education are currently recruiting for a school experienced IT Technician to start immediately for a school in Birmingham.

The successful applicant will be responsible for providing day-to-day IT support across the school, ensuring all systems and equipment are running efficiently. This includes troubleshooting hardware and software issues, supporting staff and students with technical queries, and maintaining the school’s IT infrastructure. Applicants must have strong technical knowledge, excellent problem-solving skills, and previous experience working in a school or educational IT environment.

This is a fantastic opportunity to join a friendly and supportive school team.

Duties and Responsibilities

• Provide first-line IT support to staff and students
• Troubleshoot hardware, software, and network issues
• Set up and maintain laptops, desktops, tablets, and interactive whiteboards
• Manage user accounts, passwords, and permissions
• Install, configure, and update software and operating systems
• Maintain the school’s network and internet connectivity
• Ensure IT systems comply with safeguarding and data protection policies
• Support classroom technology and AV equipment
• Maintain accurate records of IT issues and resolutions
• Be highly organised and able to prioritise workload effectively
• Have excellent communication and interpersonal skills
• Be professional, proactive, and forward thinking

What to expect from applicants

We would like applicants to have prior experience working in an IT support or technician role. Experience working within a school or education setting is highly desirable.

Why work with Smile Education?

Why work with Smile Education? We are education specialists, with a proven record of assisting both experienced Teachers and support staff, in addition to those starting their career. We are able to provide training and CPD opportunities and are proud to work with some of the largest academy trusts within your local area. We’re passionate about finding the perfect role for you!

To be successful in your application, you should have experience in one or more of the following

• Previous experience as an IT Technician or IT Support Officer
• Experience supporting Windows-based systems and Microsoft 365
• Knowledge of networking, hardware, and software troubleshooting
• Experience working within a school or education environment

Available to join the team until the end of the academic year

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications.

SM1LES

We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications