School IT Support Apprentice — Launch Your Tech Career

Warwick Independent Schools Foundation; Wolverhampton; On-site; GBP 14,000 - 17,000; Full time

Job summary

A prominent educational institution in Wolverhampton is seeking an IT Support Apprentice to provide essential IT services across its schools. This role involves supporting students and staff with IT issues, maintaining systems, and ensuring effective service delivery. Applicants should have strong communication skills and a minimum of 3 GCSEs including Maths and English. The apprenticeship offers a salary between £14,085 and £16,393 per annum, with opportunities for permanent employment after completion.

Benefits

Salary review each September

Company sick pay dependent on length of service

Use of sports complex

Free lunches

Free on-site parking

Qualifications

• Excellent customer service skills.
• GCSE Maths and English needed.
• Strong communication and problem-solving skills.

Responsibilities

• Support IT systems and services across the Foundation.
• Act as the initial point of contact for IT issues.
• Maintain proactive IT systems and software.

Skills

Excellent customer service skills

Strong communication skills

Good organisational and problem-solving skills

Confident personality

Ability to keep calm under pressure

Education

3 GCSEs (or equivalent) at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Tools

Active Directory

Windows Server

Microsoft Teams

Job description

A prominent educational institution in Wolverhampton is seeking an IT Support Apprentice to provide essential IT services across its schools. This role involves supporting students and staff with IT issues, maintaining systems, and ensuring effective service delivery. Applicants should have strong communication skills and a minimum of 3 GCSEs including Maths and English. The apprenticeship offers a salary between £14,085 and £16,393 per annum, with opportunities for permanent employment after completion.