School IT Network Engineer

Capita; Birmingham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A technology services provider is seeking a Support Engineer to provide advanced technical support for network systems in education settings. The ideal candidate will have strong customer service skills, experience with network protocols, and the ability to work collaboratively in a team. Responsibilities include troubleshooting network issues, installing equipment, and monitoring performance. A competitive salary and various employee benefits are offered.

Benefits

Competitive salary

Paid volunteering day

Pension and life assurance

Voluntary benefits tailored to lifestyle

Qualifications

• Experience with leading ICT brands including Cisco and Windows Server.
• Strong understanding of network protocols such as TCP/IP and VLANs.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide support for network infrastructure and troubleshoot incidents.
• Install, configure, and maintain network equipment.
• Monitor network performance and address potential issues.

Skills

Network troubleshooting

Customer service

Team collaboration

Network management tools

Understanding of TCP/IP

Tools

Cisco

Windows Server

ITIL

Job description

A technology services provider is seeking a Support Engineer to provide advanced technical support for network systems in education settings. The ideal candidate will have strong customer service skills, experience with network protocols, and the ability to work collaboratively in a team. Responsibilities include troubleshooting network issues, installing equipment, and monitoring performance. A competitive salary and various employee benefits are offered.