School ICT Systems Technician: Helpdesk, Hardware & Events

Teaching Vacancies; Worcester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in Worcester is seeking a Systems Technician to provide technical support for various ICT resources, manage hardware installations, and assist local primary schools under a service level agreement. The ideal candidate will excel in technical support, exhibit great problem-solving skills, and contribute to a supportive work environment. The position offers opportunities for professional development and a range of staff benefits including private health insurance and fitness facilities.

Benefits

Private health insurance

Reduced rates at on-site sports complex

Free parking

Electric vehicle charging points

Qualifications

• Ability to provide support via phone, video, and in-person.
• Experience with hardware installation and maintenance.
• Knowledge of health and safety procedures related to ICT.

Responsibilities

• Prioritize and action requests from the systems support helpdesk.
• Install, configure, maintain, and repair various technologies.
• Provide scheduled and ad hoc support to local primary schools.

Skills

Technical Support Skills

Knowledge of ICT Systems

Communication Skills

Problem-Solving Skills

Team Collaboration

Education

Relevant Technical Qualification

Tools

CCTV Systems

Telecommunications Systems

User Management Software

Job description

A leading educational institution in Worcester is seeking a Systems Technician to provide technical support for various ICT resources, manage hardware installations, and assist local primary schools under a service level agreement. The ideal candidate will excel in technical support, exhibit great problem-solving skills, and contribute to a supportive work environment. The position offers opportunities for professional development and a range of staff benefits including private health insurance and fitness facilities.