School ICT Consultant: Tech Support & Learning Impact

Hireful; Milton Keynes; On-site; GBP 26,000 - 31,000; Full time

Job summary

A technology support company is looking for an ICT Consultant in Milton Keynes to provide exemplary service in maintaining IT systems for schools. The role involves resolving technical issues, installing software, and managing customer accounts, requiring strong technical skills and excellent customer service abilities. The ideal candidate will have a minimum of two years' experience in ICT support, preferably in the education sector. The offer includes a salary of £26,000 - £31,000 and various employee benefits.

Benefits

Pension scheme

Electric/hybrid car scheme

Cycle/ebike scheme

Eye care voucher scheme

Mental health first aid

Employee assistance programme

Employee recognition scheme

Qualifications

• At least 2 years of experience in ICT Technician/2nd line support.
• Experience in the education sector preferred but not essential.
• Ability to explain technical issues to customers in layman's terms.

Responsibilities

• Resolve and manage technical issues that impact school functions.
• Install or repair computers with standardised applications.
• Respond to technical duties associated with computer network services.

Skills

Technical problem solving

Customer service

Communication skills

Organizational skills

Tools

Microsoft Office365

Job description

A technology support company is looking for an ICT Consultant in Milton Keynes to provide exemplary service in maintaining IT systems for schools. The role involves resolving technical issues, installing software, and managing customer accounts, requiring strong technical skills and excellent customer service abilities. The ideal candidate will have a minimum of two years' experience in ICT support, preferably in the education sector. The offer includes a salary of £26,000 - £31,000 and various employee benefits.