School Coordinator – Holocaust Educational Trust

The Wohl Enterprise Hub; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A charitable organization in Greater London seeks a proactive School Coordinator to facilitate school engagement with educational programs about the Holocaust. The role involves coordinating bookings, managing logistics, and ensuring a seamless partnership with schools. Ideal candidates will possess strong organizational and communication skills, along with experience in project coordination. This is a full-time position with hybrid working available.

Qualifications

• Experience in project coordination, particularly with educational institutions.
• Strong customer service skills and a client-centred approach.
• Excellent attention to detail and communication abilities.

Responsibilities

• Coordinate booking dates and times with schools.
• Handle enquiries and maintain booking records.
• Build and maintain relationships with schools and staff.

Skills

Organisational skills

Communication skills

Customer service skills

IT skills including Excel and Outlook

Project coordination experience

Job description

School Coordinator – Holocaust Educational Trust

• Permanent
• Full time
• Location: Central London office (hybrid working available in accordance with the charity’s policies)
• Sector: Operations
• Fixed Term Contract: 18 months
• Start date: 8th December

The Holocaust Educational Trust team is made up of hard‑working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.

Over the course of our history, the Trust has created and delivered innovative and meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The schools’ programmes we deliver include our Outreach/survivor speaker programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.

We are looking for a proactive, positive and team‑oriented Schools Coordinator to work within our busy and fast‑paced team. We are proud to have recently been identified as delivery partner for the Department for Education’s “Supporting Survivor Testimony in Teaching” contract. Your priority area will be to ensure the effective and timely onboarding of schools who have registered to take part in this initiative, ensuring that once they have registered, we provide a seamless and efficient user journey, maximum school participation, and encourage further engagement across the organisation.

You will need to use your initiative and have a willingness to adapt to changing demands and priorities. The ideal candidate will demonstrate a high level of organisational skills, integrity, problem solving and people skills.

Key responsibilities

• Coordinate booking dates and times – working with schools to fulfil their application to join a programme.
• Handle enquiries and maintain accurate booking records.
• Staff allocation – securing freelance educators to deliver content.
• Direct communication – building and maintaining strong relationships with schools, teachers, and school staff. This includes answering queries, linking schools with freelance educators, and sharing all relevant updates and information.
• Courier booking – ensuring all hardware is onsite for each delivery.
• Kit maintenance – monitoring kit processes and responding to issues swiftly.
• Monitor logistics plans and raise any issues with senior logistics staff as they arise.
• Maintain strong relationships with new and existing clients.
• Manage office communications, including phone calls and emails.
• Assist with general administrative tasks to support the team’s objectives.

Person specification

• Highly organised and proactive with excellent communication skills.
• Excellent written and verbal communicator with keen attention to detail and ability to condense information.
• Proven experience in project coordination, desirably with schools or the education sector.
• Strong customer service skills with a client‑centred approach and ability to build lasting relationships.
• High attention to detail and excellent organisational skills.
• Excellent IT skills, including Excel, Outlook and video‑conferencing tools.
• Understanding of the educational landscape and the barriers some schools face in participating in extracurricular initiatives.

For more information about the role, or to receive a personal recommendation, please contact our recruitment team.

Tali – [e-mail] or Yael – [e-mail]