School and Programmes Administrator (2 year temporary FTC)

Centre for International Development and Training (CIDT); Walsall; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A UK University is seeking a School and Programme Administrator based at their Walsall Campus to support staff and students by providing high-quality administrative services for courses and events. The successful candidate will need A-levels or equivalent, exhibit strong communication and organizational skills, and demonstrate proficiency in Microsoft Office. Experience with student records systems is essential. The position offers a hybrid working arrangement with competitive salaries and a comprehensive benefits package, including health and wellbeing support.

Benefits

Competitive salaries

Pension scheme

Long Service Recognition

Free Will Writing Service

IT & Mobile Discounts

Wellbeing and Mental Health Support

Gym membership discounts

Eyecare Support

Flu Vouchers

Paycare Health Benefit Plan

Generous Annual Leave

Free On-site Parking

Cycle Benefits Scheme

Employee Discounts

Travel Discounts

Training and Development opportunities

Qualifications

• Excellent communication skills and experience of communicating effectively with staff, students and external customers is essential.
• Sound knowledge of Microsoft Office applications.
• Experience of working in UK Higher Education is desirable.

Responsibilities

• Provide a high level of administrative support for staff and students.
• Service courses/programmes, committees, meetings and events.
• Maintain commitment to excellent customer service.

Skills

Communication skills

Organisational capabilities

Customer service

Microsoft Office applications

Ability to work under pressure

Education

A-level standard or equivalent

Tools

SITS

e:Vision

Job description

The Faculty Professional Services team provide an integrated and high-quality professional service to students and staff across the University. You will be based within the Faculty of Education, Health and Wellbeing on our Walsall Campus, although you may be expected to work from other sites depending on the needs of the business. The University also adopts a hybrid working policy which presents opportunities for home working.

We are seeking to recruit a School and Programme Administrator to provide a high level of administrative support for staff and students, service courses/programmes, committees, meetings and events, while providing and maintaining the University of Wolverhampton’s commitment to excellent customer service.

You will be educated to A-level standard or equivalent and be required to demonstrate evidence of good office and administrative experience, with sound knowledge of Microsoft Office applications and high standards of literacy and numeracy. Excellent communication skills and experience of communicating effectively with staff, students and external customers is essential.

Knowledge of SITS and e:Vision or similar student records/management system is essential, as is dealing with confidential information with discretion and planning, organising and taking minutes of meetings. Experience of working in UK Higher Education is desirable.

Personal attributes required include a proactive and professional approach, excellent communication and interpersonal skills, good organisational capabilities, ability to meet deadlines with a high degree of accuracy and the ability to work under pressure. We are seeking to recruit an enthusiastic individual with the ability to work independently and under their own initiative, with a commitment to working collaboratively within a diverse team. You will be required to be flexible in their working hours to meet the demands of the business.

Staff Benefits

Your Benefits

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University’s defined contribution scheme.
• Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service - Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts - EE Perk (20% off for family & friends) & software discounts.

Supporting Your Health & Wellbeing

• Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support - Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers - Free flu vaccinations for staff.
• Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Valuing You

• Generous Annual Leave (see table below)
• Flexible & Agile Working - Flexible and Hybrid working arrangements.
• Free On-site Parking - available across campuses
• Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts - Savings on groceries, fashion, and entertainment.
• Travel Discounts - Up to 10% off holidays through Sodexo Circles.

Training and Development

• Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access - Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level
• Leadership and Management Development - Access to training opportunities to support you with advancing in your career.

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges).

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.