Scheme Manager in Newbury)

Ad Warrior Ltd; Newbury; On-site; GBP 10,000; Part time

Job summary

A prominent housing provider in Newbury is seeking to hire a Scheme Manager to oversee day-to-day operations at their retirement living scheme. This role includes ensuring resident safety, managing compliance with health and safety standards, and fostering a supportive environment. The ideal candidate will have experience in customer-facing roles, strong organizational skills, and a passion for helping others. This part-time position requires flexibility across several days of the week.

Qualifications

• Proven experience in a housing or customer-facing role essential.
• Keen attention to detail and strong organisational skills required.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Support day-to-day operations and ensure resident safety.
• Conduct safety checks and manage compliance standards.
• Prioritize resident wellbeing and manage risk effectively.

Skills

Experience in housing or customer-facing roles

Strong IT skills (Microsoft Office)

Excellent record-keeping

Organisational skills

Clear communication skills

Practical problem-solving

Job description

Scheme Manager

Location: Mulberry Court, Newbury

Salary: £9,828 per annum

Vacancy Type: Permanent, Part Time (15 hours per week - Monday, Wednesday & Friday, 10am-3pm)

Closing Date: 24 December, 2025

Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we're looking for a proactive and caring individual to join us at Mulberry Court, a welcoming retirement living scheme in Newbury.

As our Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently.

You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised.

What we're looking for

• Experience in housing or customer-facing roles.
• Strong IT skills (Microsoft Office) and a willingness to learn new systems.
• Excellent record-keeping and attention to detail.
• A self-starter with great organisational skills and a passion for helping others.
• Clear communicator who works well with residents, colleagues, contractors, and external agencies.
• A practical problem-solver who delivers high-quality work and meets deadlines.
• Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to their website to complete your application.

https://careers.stonewater.org/jobs/6844778-scheme-manager?promotion=1730625-trackable-share-link-total-jobs-jobsite