Scheme Manager - Homeownership - Part Time

Sanctuary Group; Paignton; On-site; GBP 15,000 - 16,000; Full time

Job summary

A community-focused organization in Paignton is looking for a Residential Scheme Manager to oversee daily operations and support residents, particularly the elderly and vulnerable. Responsibilities include safety checks and wellbeing calls. The role is live-in, ensuring a safe and supportive environment. Competitive salary and benefits such as annual leave and a pension scheme are provided.

Benefits

25 days annual leave

Pension scheme

Life Assurance

Counselling services

Cycle to Work scheme

Health plans

Wellbeing support

Qualifications

• Experience in a support role with older individuals.
• Strong communication abilities are essential.
• Capability to handle workloads and meet deadlines.

Responsibilities

• Manage day-to-day operations of the housing scheme.
• Ensure compliance through checking safety features.
• Conduct wellbeing calls to residents.

Skills

Experience working with older people

Numeracy and literacy equivalent to GCSE Grade C in English and Maths

Excellent communication skills

Ability to manage workloads and meet deadlines

Understanding resident involvement and community care values

Basic knowledge of Microsoft applications (Word, Excel, Outlook)

Valid driving licence

Job description

Location: Paignton, Devon, GB, TQ3 2TX

Department: Housing Services

Operation: Sanctuary Housing

Closing Date: 11/11/2025

Requisition: 225493

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England.

Salary: £15,224 - £15,695 per year (rising after 12 months subject to performance)

Full-time equivalent salary: £25,374 based on 37.5 hours per week, rising to £26,159 after 12 months of service.

About the Role

We are looking for a Residential Scheme Manager to join our Housing team which consists of Housing Officers and Scheme Managers. The role is in a Leaseholder Scheme within Homeownership.

You will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme.

The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible.

This role is a live-in role as per Term of Lease with a flat provided.

Responsibilities

• Completing compliance testing including fire alarm checks and water temperature checks
• Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free
• Completing weekly wellbeing calls to residents who require this service and making safeguarding referrals when required
• Referring residents to support agencies and helping them access available services
• Dealing with low-level anti-social behaviour complaints within the scheme and resolving resident disputes

Skills & Experience

• Experience working with older people in a support capacity and understanding their individual needs
• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
• Excellent communication skills at all levels
• Ability to manage workloads and meet deadlines
• Experience of resident involvement and community care values is an advantage
• Basic knowledge of Microsoft applications (Word, Excel, Outlook)
• Occasional travel may be required; a full valid driving licence is essential

Why Work for Us?

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks that support inclusion and diversity
• Live on-site due to contractual agreements

Equality & Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. Inclusion is a core value, and we are committed to fairness and empathy. We will make adjustments throughout your application process in line with Sanctuary’s commitment to our Disability Confident employer status.

Contact: [e-mail]