Scheme Manager

The Guinness Partnership; Nantwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A housing organization in Nantwich is seeking a dedicated Extra Care Scheme Manager to join their team. The successful candidate will manage an Extra Care scheme, ensuring high-quality support for elderly residents while overseeing tenancy matters and collaborating with care teams. Applicants should have experience in managing services for older individuals and demonstrate effective communication and leadership skills.

Qualifications

• Demonstrates a sensitive and supportive approach to vulnerable people.
• Has experience in managing a service providing care and support to older people.
• Skilled in managing budgets and understanding commercial data.
• Knowledge of welfare benefits and dealing with harassment issues.
• Ability to work on own initiative and make decisions.
• Good IT skills and ability to write reports.
• Understanding social housing and care for the elderly.

Responsibilities

• Provide high-quality housing support to residents.
• Manage the scheme including Health & Safety of buildings.
• Oversee tenancy and leasehold matters.
• Work collaboratively with relevant teams and third parties.

Skills

Sensitive approach to vulnerable people

Experience in managing services for older people

Budget management experience

Good IT skills

Excellent communication skills

Understanding of social housing issues

Management experience

Job description

About the role

Do you have a passion for creating a vibrant, safe and diverse housing environment for older people? We have a permanent, full-time opportunity for an Extra Care Scheme Manager to join us at Mill House, in Nantwich, Cheshire, working 35 hours per week – Monday to Friday.

This role provides an intensive housing management service to residents living in our Extra Care scheme. You will deliver high-quality housing support to our residents to enhance quality of life, whilst maintaining independence and privacy.

The successful individual will be responsible for managing the scheme, including the Health & Safety of the buildings and looking after our customers. You will oversee all tenancy and leasehold matters and work collaboratively with the relevant teams.

You will work in partnership with Social Services and third parties and our on-site Care Team to ensure the needs of our customers are met.

You will need to be flexible to travel between our schemes when cover is needed. You will need to hold a full UK driving licence and have access to your own vehicle.

Skills/Experience

Essential

• Demonstrates a sensitive and supportive approach to vulnerable people, always maintaining their dignity and self-respect.
• Experience in managing a service providing care and support to older people and the promotion and improvement of service delivery working closely and in consultation with residents.
• Experience in managing budgets and a good understanding of commercial data.
• Knowledge of welfare benefits and experience in dealing with harassment and nuisance.
• Ability to work on own initiative and make decisions, but within existing system.
• Good IT skills and the ability to write report with excellent communication skills.
• Understanding of current issues in the provision of social housing and care for the elderly and the ageing process, has empathy with elderly people and can assist customers within the confines of manual handling techniques.
• Experience in management, motivating/leading staff.

Desirable

• Housing management experience
• Experience in managing specialist rented housing
• Experience in basic maintenance and related matters

If you’re interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria.

Please note, interviews are planned for Wednesday 10th December 2025.