Scheduling Coordinator - 12 month FTC

Manpower UK Limited; Cambourne; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading staffing agency in the UK is seeking a Scheduling Coordinator to oversee the scheduling of maintenance and repairs for medical equipment. You will coordinate with engineers and customers while providing high-quality customer service. The ideal candidate has scheduling experience, strong UK geographical knowledge, and excellent communication skills. This role offers a hybrid working model with opportunities for professional development.

Benefits

Training and development

Supportive team environment

Opportunity to impact patient safety

Qualifications

• Previous scheduling experience is required.
• Strong knowledge of UK geography.
• Ability to communicate effectively with clients.

Responsibilities

• Schedule planned maintenance and repairs for medical equipment.
• Coordinate logistics with engineers and customers.
• Maintain accurate data in CRM/SAP.

Skills

Scheduling experience

Strong geographical knowledge of the UK

Excellent communication skills

Customer service skills

Proficient in MS Office

CRM/SAP experience

Job description

Scheduling Coordinator - 12 month FTC

Cambourne | Hybrid

We are seeking an organised and customer-focused Scheduling Coordinator to join our busy service team. In this role, you will coordinate planned maintenance, repairs, upgrades, and logistics for medical equipment across the UK while delivering excellent customer service.

Key Responsibilities

• Schedule planned maintenance, repairs, upgrades, and relocations
• Coordinate with engineers, customers, and internal teams
• Manage transport, packaging, and third-level repair support
• Provide clear customer updates via phone and email
• Raise CRM transactions and maintain accurate data in CRM/SAP
• Order parts and organise loan equipment
• Support continuous improvements in scheduling processes

About You

• Previous scheduling experience (required)
• Strong UK geographical knowledge
• Excellent communication and customer service skills
• Confident working in a fast-paced, KPI-driven environment
• Proficient in MS Office; CRM/SAP experience is a bonus
• Professional, resilient, organised, and solution-focused

Why Apply?

• Work within a reputable organisation supporting critical medical technology
• Be part of a collaborative, friendly, and customer-focused team
• Opportunity to make a real difference to service delivery and patient safety
• Training, development, and support provided