Scheduler | St Albans | £28k

Red Door Recruitment; St Albans; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-respected company in St Albans is seeking a Scheduler to enhance their operations. This role is pivotal, involving management of service requests and dispatching engineers while providing great training and career progression opportunities. Ideal candidates will thrive in a fast-paced environment and demonstrate excellent organizational skills.

Benefits

20 days annual leave plus bank holidays

Free parking

Training and progression opportunities

Qualifications

• Experience in a busy, fast-paced environment.
• Good communication skills, especially by telephone.
• Familiarity with Excel and Outlook.

Responsibilities

• Act as first point of contact for incoming calls and service requests.
• Manage job assignments based on skills and urgency.
• Attend training and Health and Safety courses.

Skills

Planning and organisational skills

Ability to prioritise workload

Excellent telephone manner

Tools

MS Office

Job description

A well-respected and well-established company based in St Albans are looking for a Scheduler to join their friendly and close-knit team.

This is a busy and fast paced position that offers great training and progression opportunities!

What’s in it for you?

· Salary: Up to £28k depending on experience, reviewed after 6 months

· Hours: Monday to Friday 8:30am-5:30pm

· Great training and progression opportunities

· 20 days annual leave plus bank holidays

· Free parking

Key responsibilities:

· First point of contact for incoming calls and services requests received by telephone and email.

· Working with the live reporting system ensuring all assigned jobs are started and completed within the contract SLA.

· Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements.

· Prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand.

· Attend training and Health and Safety courses from time to time as directed by the Contracts Manager

What the client are looking for:

· Good planning and organisational skills and the ability to prioritise own workload efficiently.

· Happy working in a fast-paced environment

· Excellent telephone manner

· Working knowledge of MS Office including Excel and Outlook

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.