Scheduler / Planner Housing

Reed; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Housing Scheduler / Planner in Reading. This role is vital for coordinating repairs and maintenance. The ideal candidate has strong administrative experience and proficient IT skills, particularly in Excel. This full-time temporary position offers a competitive hourly rate and the possibility of extension beyond the initial term.

Benefits

Competitive hourly rate

Contribute to community service

Potential role extension

Qualifications

• Experience in a housing or repairs environment.
• Strong administrative and organizational abilities.
• Capable of delivering excellent customer service.

Responsibilities

• Schedule repairs and coordinate maintenance works.
• Maintain records for effective service delivery.
• Liaise with tenants and contractors efficiently.
• Utilize IT systems for data and reporting.

Skills

Strong administrative experience

Understanding of repairs process

Excellent communication skills

Proficient IT skills

Attention to detail

Tools

Excel

housing management systems

Job description

HOUSING SCHEDULER / PLANNER

• Hourly Rate: £13.26 PAYE
• Location: Reading (Bennet Road)
• Job Type: Temporary (until March with potential extension)
• Working Hours: Full-time, 9am-5pm, Monday to Friday

We are seeking an experienced and highly organised Customer Support Officer to join our Housing team. This office-based role is crucial for ensuring the smooth delivery of our repairs and maintenance service by providing vital administrative and technical support.

Day-to-day of the role:

• Schedule repairs and manage the coordination of emergency, urgent, and routine maintenance works.
• Maintain accurate records and manage information to support effective service delivery.
• Liaise with tenants, contractors, and colleagues to ensure repairs are handled efficiently and professionally.
• Use Excel and housing management systems for data input, document management, and reporting.
• Support the team in delivering a high-quality, customer-focused service.

Required Skills & Qualifications:

• Strong administrative experience within a housing or repairs environment.
• Good understanding of the repairs process and maintenance operations.
• Excellent communication and customer service skills.
• Proficient IT skills, particularly in Excel and housing management systems.
• Attention to detail and strong organisational abilities.

Benefits:

• Competitive hourly rate.
• Opportunity to contribute to a vital community service.
• Potential for role extension beyond initial term.