SC/DV-Cleared 3rd Line OS Core Engineer

CBSbutler Ltd.; Basingstoke; On-site; GBP 40,000 - 55,000; Full time

Job summary

A reputable IT services provider is looking for a skilled 3rd Line Engineer to support a high-profile user community in Basingstoke. This office-based role involves providing expert hands-on support, monitoring systems, and engaging with customers and stakeholders daily. You will work closely with innovative technologies in a collaborative environment focused on continuous improvement and reliable service delivery.

Qualifications

• Solid knowledge and hands-on experience with VMware and Active Directory.
• Experience in ITSM processes and tooling.
• Hands-on with infrastructure technologies.

Responsibilities

• Provide 3rd Line support for a high-profile user base.
• Monitor, triage, and escalate issues through Event Management tooling.
• Engage daily with customers and stakeholders.
• Collaborate with 2nd and 3rd Line teams to strengthen service delivery.

Skills

Vmware

Solarwinds

Active Directory

Trellix (McAfee)

MECM / SCCM

ITSM Tooling

SQL

Windows Server

Job description

A reputable IT services provider is looking for a skilled 3rd Line Engineer to support a high-profile user community in Basingstoke. This office-based role involves providing expert hands-on support, monitoring systems, and engaging with customers and stakeholders daily. You will work closely with innovative technologies in a collaborative environment focused on continuous improvement and reliable service delivery.