SC Cleared ITIL Service Asset & Configuration Manager

Experis; Corsham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading defence and technology organisation in England is seeking an SC Cleared Service Asset & Configuration Manager. You will lead the SACM process design and implementation, manage the Configuration Management System, and oversee lifecycle asset management. The ideal candidate will have strong ITIL knowledge and experience in government projects. This role offers up to £750 per day and is essential for national security initiatives in a dynamic setting.

Qualifications

• Proven experience in designing and managing SACM processes within complex IT environments.
• Strong knowledge of ITIL frameworks.
• Experience delivering government or defence projects.

Responsibilities

• Lead the design, implementation, and continuous improvement of the SACM process.
• Manage the Configuration Management System and CMDB.
• Coordinate resources and deliver training to team members.

Skills

Designing SACM processes

Knowledge of ITIL 3.0/4.0

Stakeholder engagement

Education

ITIL Foundation certification

Experience in configuration management

Job description

Job Title: SC Cleared Service Asset & Configuration Manager

Location: Corsham 2-3 days
Duration: 31/03/2026 with likely extension
Rate: Up to £750 per day via an approved umbrella company

Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a secure environment.

What you'll be doing:

• Lead the design, implementation, and continuous improvement of the SACM process, ensuring it remains fit for purpose.
• Define the scope and standards for Configuration Items (CIs), including hardware, software, and documentation, along with their relationships.
• Manage the Configuration Management System (CMS) and CMDB, overseeing discovery, data imports, and regular housekeeping to maintain data integrity.
• Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data accuracy.
• Collaborate with other ITIL process managers (Change, Incident, Problem) to provide accurate configuration data for impact assessments and problem resolution.
• Coordinate resources and deliver training to ensure team members are equipped with necessary knowledge.
• Produce reports on KPIs, status updates, and impact analysis for stakeholders.
• Oversee lifecycle management of assets and CIs from acquisition to disposal.

What you'll bring:

• Proven experience in designing and managing SACM processes within complex IT environments.
• Strong knowledge of ITIL 3.0/4.0 frameworks.
• Experience delivering government or defence projects.
• Ability to tailor processes to specific project needs.
• Excellent stakeholder engagement and communication skills.

Desirable Skills:

• Knowledge of Army communication systems.

Required Education & Certifications:

• ITIL Foundation certification (or higher).
• Demonstrable experience in configuration management and process improvement.

Join us and be part of a vital project supporting national security, working in a dynamic environment that values expertise and innovation.

Apply now to contribute your skills to a critical mission!