Saturday Retail Sales Advisor

Brewers Decorator Centres; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading decorator supplier in Thornton Heath is looking for a friendly and reliable Saturday Retail Sales Advisor. You will provide exceptional service to customers, support team operations, and assist with sales. Retail experience is a plus, but full training will be provided. This role offers a competitive salary and a comprehensive benefits package including holiday pay and employer contributions to your pension.

Benefits

Competitive salary

31 days holiday including bank holidays

Free life assurance

5% employer contribution to pension plan

Wagestream - money management app

Employee Assistance Programme

Virtual GP service

Medicash optional scheme

Colleague discounts

Cycle to Work Scheme

Comprehensive induction programme

Qualifications

• Experience in retail is advantageous but not essential.
• Willing to attend training to become a Fire Marshall and/or First Aider if required.

Responsibilities

• Provide exceptional service to customers in branch.
• Developing sales of the Company product range including wallpaper, paint and fabric.
• Build relationships with customers and provide a comprehensive service.

Skills

Exceptional customer service

Teamwork

Communication skills

Job description

Overview

We have an excellent opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Thornton Heath, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed. Our Brewers Decorator Centre in Thornton Heath is the oldest Brewers store in the London area and inside you'll find an impressive range of trade and designer paints, a huge selection of wallpapers and all the decorating accessories and equipment customers need for their decorating projects whether they be professional trades person or a keen home décor enthusiast. Branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store
• Keep our Warehouse organised and safe, in line with company standards
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Keen to learn, develop skills, and progress within our industry
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Benefits

• Competitive salary
• 31 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

In return we offer a comprehensive benefits package consisting of: