SASE Security Engineer, Customer Success

Palo Alto Networks; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cybersecurity company is seeking a Customer Success Engineer to enhance customer engagement with SASE solutions. This role involves building relationships with clients, ensuring proper security integrations, and addressing technical challenges. Ideal candidates will possess strong technical skills and experience in networking. A collaborative environment is offered, emphasizing continuous learning and personal well-being.

Benefits

Wellbeing spending account

Mental and financial health resources

Personalized learning opportunities

Qualifications

• Minimum 5 years of relevant work experience in technical support or similar roles.
• Understanding SASE architecture and value proposition.
• Ability to articulate technical issues to various audiences.

Responsibilities

• Ensure customers maximize their investment in SASE solutions.
• Assist customers in implementing Palo Alto Networks SASE solutions.
• Act as the first line of defense in addressing technical needs.

Skills

Technical problem-solving

SASE technologies knowledge

Networking concepts

Consulting skills

Project management

Education

BS/MS in Computer Science or related field

Tools

Networking devices (routers, switches)

Linux

VPN solutions

Job description

A leading cybersecurity company is seeking a Customer Success Engineer to enhance customer engagement with SASE solutions. This role involves building relationships with clients, ensuring proper security integrations, and addressing technical challenges. Ideal candidates will possess strong technical skills and experience in networking. A collaborative environment is offered, emphasizing continuous learning and personal well-being.