SAP Support Analyst – 11243SR1

Proactive.IT Appointments Limited; England; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A charity-focused organization is seeking an experienced SAP Support Analyst to support and configure SAP S/4HANA. You will play a key role in ensuring efficient operations across various functions. Ideal candidates will have over 5 years of experience in SAP systems, alongside strong finance process understanding and problem-solving skills. This position is remote with occasional office visits, offering a supportive environment to create meaningful impact.

Qualifications

• 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.
• Strong understanding of Finance (FI/CO) processes and experience with Procurement, Grants, or Project Systems.
• Proven hands-on experience in configuration, troubleshooting, change management, and testing.

Responsibilities

• Provide day-to-day functional and technical support for SAP S/4HANA users globally.
• Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants).
• Manage and resolve incidents, service requests, and change tickets in line with agreed SLAs.

Skills

SAP S/4HANA

Finance (FI/CO) processes

Configuration and troubleshooting

Analytical skills

Communication skills

Job description

11243SR1
£50k – 55k per year

SAP Support Analyst – Charity Sector

Remote (Surrey office visits 1–2 times per month)
Up to £53,000

A Surrey-based charity is seeking an experienced SAP S/4HANA Support Analyst to join their global IT team. You will play a key role in supporting, configuring, and optimising SAP S/4HANA across finance, procurement, grants, and project management, helping ensure smooth and efficient operations for users worldwide.

What you’ll do

• Provide day-to-day functional and technical support for SAP S/4HANA users globally.

• Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants), adjusting system settings, workflows, and business rules.

• Manage and resolve incidents, service requests, and change tickets in line with agreed SLAs.

• Deliver system enhancements and continuous improvements through configuration and testing.

• Support integration points with other enterprise systems, ensuring smooth data flow and performance.

• Conduct testing, documentation, and training activities to support releases and upgrades.

• Ensure all SAP processes meet compliance, security, and governance standards.

What you’ll bring

• 5+ years of experience supporting and configuring SAP ECC or S/4HANA systems.

• Strong functional understanding of Finance (FI/CO) processes; experience with Procurement, Grants, or Project Systems is a plus.

• Proven hands-on experience in configuration, troubleshooting, change management, and testing.

• Excellent analytical and communication skills with the ability to work across technical and non-technical teams.

• A proactive and collaborative approach, with a desire to use technology to support meaningful causes.

Why join

This is a fantastic opportunity to apply your SAP configuration and support expertise in a mission-driven organisation. You’ll work in a supportive, flexible environment where your skills will help deliver real-world impact on a global scale.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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