SAP Support Analyst

Michael Page; Manchester; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Additional benefits package

Job summary

Michael Page in Manchester seeks an SAP Support Analyst to ensure SAP systems run smoothly for a fast-moving FMCG environment. You will support SAP, triage issues, and work with teams to optimise processes and functionality.

The role involves monitoring system performance, assisting with SAP updates and new modules, and documenting changes. It offers a permanent contract with hybrid working in Manchester and a benefits package.

Qualifications

• Experience working with SAP systems in a support or analyst capacity.
• Ability to triage issues to the right person or department.
• Strong problem-solving skills to address technical challenges.
• Good communication skills for effective collaboration with teams and stakeholders.
• Ability to adapt to a busy environment and manage multiple priorities.

Responsibilities

• Provide technical support for SAP systems to ensure smooth operations.
• Triage SAP-related issues or errors and route to appropriate teams.
• Collaborate with cross-functional teams to optimise SAP processes and functionality.
• Monitor system performance and suggest improvements where necessary.
• Assist in the implementation of SAP updates and new modules.
• Document system changes and maintain accurate records.
• Offer training and guidance to users on SAP functionalities.
• Work closely with stakeholders to align SAP solutions with business objectives.

Skills

SAP systems

Problem-solving

Communication skills

Prioritisation

Job description

As an SAP Support Analyst in Manchester, you'll play a key role in keeping technology systems running smoothly within the fast-moving consumer goods (FMCG) industry. Your day-to-day will involve supporting SAP systems and ensuring they meet business needs efficiently and effectively.

Client Details

This company operates within the FMCG sector and is based in Manchester.

Description

• Provide technical support for SAP systems to ensure smooth operations.
• Triage any SAP-related issues or errors.
• Collaborate with teams to optimise SAP processes and functionality.
• Monitor system performance and suggest improvements where necessary.
• Assist in the implementation of SAP updates and new modules.
• Document system changes and maintain accurate records.
• Offer training and guidance to users on SAP functionalities.
• Work closely with stakeholders to align SAP solutions with business objectives.

Profile

• Experience working with SAP systems in a support or analyst capacity.
• Experience triaging issues to the right person / department.
• Strong problem-solving skills to address technical challenges.
• Good communication skills for effective collaboration with teams and stakeholders.
• An ability to adapt to a busy environment and manage multiple priorities.

Job Offer

• A salary between £40,000 and £50000 dependent on the level of experience.
• A permanent position based in Manchester.
• Hybrid working
• Additional benefits package available.