SAP Support Analyst

Proactive.IT Appointments; Remote; GBP 50,000 - 53,000; Full time

Job summary

A Surrey-based charity seeks an experienced SAP Support Analyst to join their global IT team. The role involves providing support and configuration for SAP S / 4HANA across finance, procurement, grants, and project management. The ideal candidate will have over 5 years of experience and strong analytical and communication skills. This position allows for remote work with occasional office visits. Join us and make an impact in a meaningful cause.

Qualifications

• Over 5 years of experience supporting and configuring SAP S / 4HANA systems.
• Strong functional understanding of Finance processes.
• Experience with configuration, troubleshooting, and change management.

Responsibilities

• Provide functional and technical support for SAP S / 4HANA users.
• Configure and maintain core SAP modules adjusting system settings and workflows.
• Manage and resolve incidents, ensuring compliance with SLAs.

Skills

SAP S / 4HANA

Finance processes

Procurement

Analytical skills

Communication skills

Job description

£50k – 53k per year

SAP Support Analyst – Charity Sector

Remote (Surrey office visits 1–2 times per month)

Up to £53,000

A Surrey‑based charity is seeking an experienced SAP S / 4HANA Support Analyst to join their global IT team. You will play a key role in supporting, configuring, and optimising SAP S / 4HANA across finance, procurement, grants, and project management, helping ensure smooth and efficient operations for users worldwide.

What you’ll do

• Provide day‑to‑day functional and technical support for SAP S / 4HANA users globally.
• Configure and maintain core SAP modules (Finance, Procurement, Projects, and Grants), adjusting system settings, workflows, and business rules.
• Manage and resolve incidents, service requests, and change tickets in line with agreed SLAs.
• Deliver system enhancements and continuous improvements through configuration and testing.
• Support integration points with other enterprise systems, ensuring smooth data flow and performance.
• Conduct testing, documentation, and training activities to support releases and upgrades.
• Ensure all SAP processes meet compliance, security, and governance standards.

What you’ll bring

• 5+ years of experience supporting and configuring SAP ECC or S / 4HANA systems.
• Strong functional understanding of Finance (FI / CO) processes; experience with Procurement, Grants, or Project Systems is a plus.
• Proven hands‑on experience in configuration, troubleshooting, change management, and testing.
• Excellent analytical and communication skills with the ability to work across technical and non‑technical teams.
• A proactive and collaborative approach, with a desire to use technology to support meaningful causes.

Why join

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.