SAP Analytics Cloud (SAC) Developer

Thames Water Utilities Limited; Reading; On-site; GBP 45,000 - 60,000; Full time

Job summary

Thames Water Utilities Limited is seeking an experienced analytics professional to design and maintain SAP Analytics Cloud (SAC) based reporting solutions. You will collaborate with SAC and Power BI developers, Data Engineering teams, and stakeholders to deliver high‑quality, scalable dashboards and stories.

The role involves translating business requirements into SAC reports, maintaining artefacts, and supporting adoption across the organisation in an Agile environment.

Qualifications

• Experience with SAP Analytics Cloud (SAC) and reporting delivery.
• Desirable experience with SAP Datasphere.
• Experience presenting to senior stakeholders, including C-suite.
• Experience delivering enterprise-scale reporting and analytics solutions.

Responsibilities

• Design SAC stories and translate business requirements into SAC reporting solutions.
• Collaborate with SAC/Power BI developers and Data Engineering teams to deliver reporting products.
• Maintain SAC artefacts and ensure data structures, calculations and visualisations are fit for purpose.
• Address incidents and troubleshoot SAC models, stories, data sources, and processes.
• Work in Agile/continuous delivery environments to deliver high-quality reporting solutions.
• Prepare training materials and deliver sessions for end users of SAC reports.

Skills

Data modelling

Data visualization

Agile delivery

Stakeholder communication

Presentation skills

Data integration

Tools

SAP Analytics Cloud

Power BI

SAP Datasphere

BW/4HANA

Job description

• Work closely with business stakeholders to design engaging SAC stories that bring the product owner's vision to life.
• Translate business requirements into effective, user-focused SAC reporting solutions.
• Work collaboratively with SAC developers, Power BI developers, Data Engineering teams, and other technical colleagues to deliver high-quality reporting products.
• Contribute to the continuous improvement of SAC reporting capabilities, templates, and dashboards.

Maintain Excellence

• Oversee and maintain a portfolio of SAC artefacts, including models and stories, ensuring they remain accurate, relevant, and fit for purpose.
• Ensure SAC reporting solutions are developed and maintained to a high standard, with appropriate data structures, calculations, and visualisations.
• Proactively identify opportunities to improve existing SAC solutions, reporting processes, and user experience.
• Support the ongoing development and optimisation of SAC reporting capabilities across the organisation.

Resolve & Support

• Swiftly address incidents and provide technical support to users experiencing issues with productionised SAC stories.
• Investigate and troubleshoot issues across SAC models, stories, data sources, calculations, and reporting processes.
• Work closely with Data Engineering and other technical teams to resolve data and integration issues.
• Provide expert guidance and support to end users and stakeholders.

Meet & Exceed

• Ensure that all requirements are clearly understood and delivered according to the product backlog.
• Work within continuous delivery and Agile methodologies to deliver high-quality reporting solutions.
• Contribute to testing, quality assurance, and successful implementation of SAC developments.
• Ensure solutions meet business needs while maintaining appropriate technical and reporting standards.

Communicate Effectively

• Clearly articulate delivery expectations and maintain open lines of communication with stakeholders at all levels.
• Work with stakeholders across the business to define requirements, demonstrate solutions, and gather feedback.
• Prepare and deliver clear, concise, and compelling presentations and demonstrations.
• Develop training documentation and lead training sessions with end users of SAC reports.

Advocate for SAC

• Promote the benefits and capabilities of SAP Analytics Cloud across the organisation.
• Proactively identify opportunities to showcase SAC and demonstrate how it can support business decision‑making.
• Lead demonstrations of SAC capabilities to stakeholders at all levels, including C‑suite.
• Drive maximum value from SAC by encouraging effective adoption and best practice across the organisation.

Key relationships and interactions

• Working in the Data Team, within the BI division and reporting to the Head of Business Intelligence.
• Working as part of a team of SAC and Power BI developers.
• Daily interaction with the Data Engineering team, who provide the underlying data.
• Working with stakeholders at all levels across the business to define requirements and build and test solutions.
• Proactively creating opportunities to showcase the capabilities of SAC through demonstrations to all levels of the business, up to and including C‑suite.
• Preparing training documents and leading training sessions with end users of the reports.
• Working closely with digital workplace peers and other IT teams, including product management, project delivery, applications, infrastructure, security operations, enterprise/network operations, and IT operations management.
• Continuous Delivery: Experience working in continuous delivery environments and cross‑functional teams using Agile methodology.
• Presentation Skills: Proven experience presenting to senior stakeholders, with the ability to deliver clear, concise, and compelling presentations.
• Business Acumen: A knack for quickly understanding business needs, future trends, opportunities, and constraints across various domains.
• SAC Expertise: Extensive hands‑on experience with SAP Analytics Cloud, including modelling, data blending, complex calculations, predictive analytics, and planning.
• Data Integration Skills: Proficiency in working with both live and acquired data sources.
• BW/4HANA Proficiency: Deep experience with writing queries on BW/4HANA.
• ETL & Data Warehousing: Strong understanding of ETL processes and data warehouse concepts, with the ability to work effectively with data engineering teams and underlying data structures.
• Reporting & Dashboard Development: Demonstrable experience designing, developing, testing, and maintaining enterprise reporting solutions and dashboards.
• Data Modelling & Analysis: Strong analytical and data modelling skills, with the ability to develop effective models, calculations, and visualisations within SAC.
• Agile Delivery: Practical experience delivering analytics and reporting solutions within Agile and continuous delivery environments.

Desirable Experience

• Experience working within a large, complex organisation with multiple stakeholder groups and business domains.
• Experience delivering enterprise‑scale reporting and analytics solutions using SAP Analytics Cloud.
• Experience working closely with Data Engineering teams to develop and consume data products.
• Experience delivering user training, documentation, demonstrations, and adoption activities for analytics solutions.
• Experience working with senior stakeholders and C‑suite audiences to communicate technical capabilities and business insight.
• ETL & Data Warehousing: A background in ETL processes and data warehouse management is desirable but not essential.
• SAP Datasphere: Demonstrable experience with SAP Datasphere would be a plus.
• Power BI: Experience with Power BI or other enterprise business intelligence platforms would be advantageous.
• SAP BW/4HANA: Further experience with SAP BW/4HANA data modelling, queries, and reporting environments would be beneficial.
• Relevant SAP Analytics Cloud, data analytics, business intelligence, or related technical certifications would be advantageous.

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

• Competitive up to £60,000 per annum depending on experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.