Sampling Field Operations Manager

Thames Water Utilities Limited; City Of London; Hybrid; GBP 47,000; Full time

Job summary

A leading water utility company is seeking a Sampling Field Operations Manager to oversee crucial environmental protection operations. You will lead a team in delivering effective waste sampling while ensuring compliance with regulatory standards such as ISO17025. Applicants should have relevant industry experience and a strong focus on health and safety. This permanent position offers a competitive salary of £46,565 per annum, with hybrid working opportunities based on location.

Benefits

26 days holiday plus bank holidays

Generous Pension Scheme

Health and well-being benefits

Qualifications

• Experience leading operational teams in a relevant field.
• Understanding of ISO17025 and Environment Agency standards.
• Confidence with SLAs, KPIs, and performance measures.

Responsibilities

• Lead and develop a waste sampling team.
• Promote health and safety culture in operations.
• Deliver compliant waste sampling services.
• Ensure operational efficiency and continuous improvement.
• Manage budgets and resources for effective service.

Skills

Relevant industry experience in waste sampling

People-focused management experience

Regulatory compliance knowledge

Strong organizational skills

Good IT and data handling capability

Job description

Job title Sampling Field Operations Manager Ref 43429 Division Asset Operations & Capital Delivery Location Hybrid - Mogden (STW) - TW7 7LW Contract type Permanent Full/Part-time Full-time Salary This role will be paid £46,565 per annum depending on skills and experience Job grade B Closing date 31/12/2025

This is a hands-on leadership role where you will oversee waste field sampling operations that play a vital part in environmental protection and regulatory compliance. You will lead a skilled team delivering statutory and operational sampling across waste services, with flexibility around where you are based in London, depending on where you live.

What you’ll be doing as a Sampling Field Operations Manager

• Leading and developing a team responsible for waste field sampling activities.
• Promoting a strong health and safety culture and ensuring all work is carried out safely.
• Delivering high-quality, compliant waste sampling services in line with SLAs, KPIs, and regulatory requirements.
• Ensuring compliance with ISO17025 and Environment Agency standards.
• Driving operational efficiency and continuous improvement across waste sampling operations
• Managing budgets and resources to deliver an effective and efficient service.

Base location: London, flexible depending on home location.
Working hours: 7:30 am to 3:30 pm, Monday to Friday (36 hours per week)

What you should bring to the role

• Relevant industry experience within waste sampling, wastewater, or a closely related environmental field.
• Experience leading, managing, or supporting operational teams, with a people-focused approach.
• A strong understanding of regulatory compliance, including Environment Agency requirements and quality standards such as ISO17025.
• Confidence working with SLAs, KPIs, audits, and performance measures in a regulated environment.
• Strong organisational, communication, and stakeholder management skills, with good IT and data handling capability.
• Exposure to continuous improvement, change initiatives, or quality management systems, with leadership or management training being beneficial.

What’s in it for you?

• This role will be paid £46,565 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.