Salesforce Technical Team Lead

Travel Chapter; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday letting company is seeking a Salesforce Technical Team Lead to drive success in their Salesforce platform. In this hands-on leadership role, you'll manage the Salesforce team, oversee operations and deliver high-quality solutions. Ideal candidates should possess strong knowledge of Sales and Service Cloud, along with proven experience in team management and technical expertise. Join a people-first business committed to innovation and personal growth.

Qualifications

• Proven experience as a Salesforce Technical Lead, Team Manager or Senior Salesforce Developer.
• Strong knowledge of Sales Cloud and Service Cloud.
• Hands-on experience with integrations, data migrations, and automation tools.

Responsibilities

• Leading, mentoring and developing our internal Salesforce team.
• Managing workload allocation across projects and BAU requests.
• Collaborating with business stakeholders to translate requirements into technical solutions.

Skills

Salesforce Technical Lead

Sales Cloud knowledge

Service Cloud knowledge

Team management

Data migrations expertise

Excellent communication

Education

Salesforce certifications (Platform Developer II, Admin)

Tools

Jira

Git

Confluence

Job description

Location: Fully Remote - UK Based (Occasional visits to Bideford - HQ)

At Travel Chapter, we re passionate about creating memorable holiday experiences and making holiday letting more rewarding for everyone. Our brands, including holidaycottages.co.uk, represent over 15,000 properties across the UK, supported by our in-house technology and talented teams.

As a Salesforce Technical Team Lead, you ll play a key role in driving the success of our Salesforce platform, ensuring it continues to meet the evolving needs of our business. You ll lead, mentor and develop our internal Salesforce team, while taking ownership of day‑to‑day operations, BAU requests and support delivery.

This is a hands‑on leadership role, combining technical expertise with team management and stakeholder engagement. You ll work closely with our Head of Salesforce (Technical) and cross‑functional teams to deliver high‑quality solutions, champion best practice and keep our platform running smoothly.

What you ll be doing

• Leading, mentoring and developing our internal Salesforce team, including 3 administrators
• Managing workload allocation across projects, BAU requests and support tickets
• Acting as the escalation point for Salesforce operations and ensuring timely issue resolution
• Collaborating with business stakeholders to translate requirements into technical solutions
• Overseeing design, development, testing and deployment of enhancements and integrations
• Owning release management, including planning, deployment and adoption of updates
• Ensuring platform stability, performance and adherence to SLAs
• Championing best practice across development, security and version control
• Staying informed on Salesforce innovations and recommending relevant enhancements
• Maintaining clear documentation across processes, designs and configurations

What you ll bring

• Proven experience as a Salesforce Technical Lead, Team Manager or Senior Salesforce Developer
• Strong knowledge of Sales Cloud and Service Cloud
• Deep understanding of Salesforce architecture, configuration and APIs
• Experience managing Salesforce teams and multiple concurrent projects
• Hands‑on experience with integrations, data migrations and automation tools such as Flow or Process Builder
• Working knowledge of version control and CI/CD tools such as Git
• Excellent communication skills and the ability to engage both technical and non‑technical audiences

It would be great if you also have:

• Salesforce certifications such as Platform Developer II, Admin or Application Architect
• Experience working in Agile environments using Jira or Confluence
• Awareness of other Salesforce products such as Marketing Cloud, Experience Cloud or Data Cloud

Who you are

• A natural leader with strong mentoring skills
• A proactive problem solver with a customer‑first mindset
• Collaborative, adaptable and driven to deliver continuous improvement
• Someone who thrives in a fast‑paced environment and brings energy to every challenge

Why join us

At Travel Chapter, we re proud to be a Certified B Corporation, balancing profit with purpose. We care about doing the right thing for our people, our communities and our planet. You ll be joining a friendly, forward‑thinking business that values innovation, flexibility and personal growth.

If you re ready to take your next step and make an impact with a company that s truly people‑first, we d love to hear from you.

Apply today and start your next chapter with us.