SALESFORCE TECHNICAL LEAD

CLIENT ENGAGEMENT UK LTD; Greater London; On-site; GBP 67,500 - 82,500; Full time

Job summary

CLIENT ENGAGEMENT UK LTD in London is seeking a Project Lead to join a fast-growing Salesforce consultancy. You will lead multiple Salesforce implementations, act as functional lead and project manager, and drive customer success on site.

The role requires dynamic leadership, strong communication with exec levels, and the ability to coordinate cross-functional teams. Salary up to £75,000 per annum, permanent contract, London-based.

Qualifications

• Experience leading Salesforce projects and deployments.
• Ability to manage backlogs and timelines.
• Strong client-facing and stakeholder management skills.

Responsibilities

• Act as both functional lead and project manager
• Take full ownership of projects from beginning to end following the company ‘way of working’
• Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
• Own backlog and ensure customer project requirements are correctly documented
• Coordinate with project teams (functional and technical) to ensure client needs are satisfied
• Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit
• Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
• Own and lead project designs, working with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions
• Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
• Help grow future talent by coaching and providing development opportunities
• Support pre-sales activities in scoping and understanding future opportunities
• Identify possible improvements to our Customer Success strategies and implement them internally

Skills

Project management

Salesforce

Stakeholder management

Leadership

Client engagement

Job description

We’re looking for a Project Lead to join one of the fastest growing Salesforce consultancies in London! They’re looking for a dynamic, competent and confident lead to assist on multiple Salesforce implementations – If this is you please see the role and responsibilities below!

London

Up to £75,000 per annum – depending on years of experience

Permanent

Roles And Responsibilities

• Act as both functional lead and project manager
• Take full ownership of projects from beginning to end following the company ‘way of working’
• Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
• Own backlog and ensure customer project requirements are correctly documented
• Coordinate with project teams (functional and technical) to ensure client needs are satisfied
• Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit

Other

• Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
• Own and lead project designs, working with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions
• Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
• Help grow future talent by coaching and providing development opportunities
• Support pre-sales activities in scoping and understanding future opportunities
• Identify possible improvements to our Customer Success strategies and implement them internally