Salesforce Technical Consultant

Capgemini; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global technology consulting firm is seeking a Salesforce Technical Consultant to work across various industries, transforming businesses through the Salesforce platform. You will collaborate closely with clients and teams, utilizing your Salesforce technical expertise to develop tailored solutions. The role offers a hybrid working environment, a focus on employee wellbeing, and significant opportunities for professional development and certifications.

Benefits

Flexible working arrangements

Wellbeing programs

Access to numerous training and development opportunities

Qualifications

• Proven ability to communicate complex ideas and solutions to clients.
• Experience with large complex projects involving hundreds of Salesforce end users.
• Strong commitment to continuous learning and obtaining additional certifications.

Responsibilities

• Collaborate with Salesforce Functional Consultants to build tailored solutions.
• Develop on the Salesforce platform using a mix of tools.
• Support agile delivery teams and contribute to best practices.

Skills

Salesforce technical experience

Experience with LWC, Vlocity, or Field Service Lightning

Effective client communication

Experience with agile project delivery

Education

Certifications in Salesforce Administrator, Platform Developer I & II

Tools

Apex

Lightning Web Components

JavaScript

Copado

Mulesoft

Job description

About the job you're considering

Capgemini work with some of the world's largest brands, in some of the most interesting and complex projects posed in modern IT. The Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping our clients achieve business value through the use of Salesforce.com, the world's number one cloud based CRM (Customer Relationship Management) solution.

Your role

As a Salesforce Technical Consultant, you'll be working across a wide spectrum of industry sectors, from Consumer Products, Utilities, Automotive to Telecommunications. You'll be working with our clients to transform their business using the Salesforce.com platform supported by the one of the largest eco system of Salesforce apps. You'll experience variety, one day you could be working with the client to understand their business requirements, the next day you may start building a proof of concept with a development team moving onto developing the final solution that may be used by thousands of end users.

The work

• Collaborate closely with Salesforce Functional Consultants to design and build tailored client solutions.
• Serve as a Salesforce SME within the DCX practice, contributing to capability building-leveraging AI-driven tools like Agentforce to support solution design, accelerate delivery, and enhance team productivity.
• Develop on the Salesforce platform using a mix of declarative and programmatic tools, including Apex, Lightning Web Components (LWC), Flows and JavaScript.
• Integrate AppExchange solutions to extend functionality-e.g. e-signatures.
• Support agile delivery teams and contribute to DevOps best practices (e.g. using Copado, Flosum, Gearset, AzureDevops).
• Work directly with clients, building your consulting skills in communication, design thinking, and stakeholder engagement.

Your skill and experience

Working closely with clients, you'll analyse exactly what they need. Then you'll design and develop the right solution to exceed their expectations using your technical Salesforce configuration and coding. But whatever the project, you'll indulge your passion for Salesforce and CRM and your love of exploring ideas. And qualities like these will help you become the person clients turn to when they face their most complex challenges.

• Salesforce technical experience covering on or more of the main clouds, Sales, Service or Commerce
• Experience of project work with one of LWC, Vlocity or Field Service Lightning
• Experience with working on large complex end user or client projects involving several hundred Salesforce end users
• Hold certifications in Salesforce Administrator, Platform Developer I & II, JavaScript Developer I, and at least one Consultant-level credential, with a strong commitment to continuous learning through additional certifications or Trailhead Superbadges in progress.
• Experience of agile project delivery and working as part of a team of highly skilled Salesforce developers
• Proven experience taking highly conceptual business needs and/or user stories and translate these into a solution that can be effectively implemented
• Proven ability to effectively communicate complex ideas, issues, concepts and solutions to clients and executive project stakeholders
• Experience working with 3rd party delivery partners and AppExchange vendors is a plus e.g. Mulesoft, Copado, etc.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

Your security clearance

Baseline Personnel Security Standard (BPSS). To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks. There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 5 years, further checks may be required. There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Flexibility to work your way

Hybrid first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing

You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences

You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.