Salesforce Technical Architect

GCS; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

GCS is seeking a motivated Salesforce Solutions Architect to lead architecture across Salesforce Stack including CPQ, EPC, CLM, OM and Comms Cloud. You will shape platform design, align with product owners and drive best practices across agile teams.

The role involves hands-on design, coaching a team of developers, and ensuring scalable, high-performance implementations using Visualforce, Lightning, APEX and Integration Procedures.

Qualifications

• Extensive Salesforce technical architecture experience required.
• Experience across Sales, Service, Marketing Clouds and CPQ.
• Strong background in design, development and integration patterns.

Responsibilities

• Partner with product owners and solutions architecture to deliver tailored Salesforce solutions across Clouds.
• Drive adoption of best practices and support a community of Salesforce Designers.
• Apply engineering principles across design, development and delivery of changes to Salesforce platform.
• Perform technical analysis, design and support implementation of changes leveraging OOTB capabilities and customization as needed.
• Contribute to DevOps processes, scrum and CI/CD tooling.

Skills

Salesforce platform

Sales Cloud

Service Cloud

Experience Cloud

Comms Cloud (Vlocity)

OmniStudio

Apex

APIs (REST/SOAP)

CI/CD (GitLab/Jenkins)

SOQL/SOSL

Leadership

Education

Bachelor's degree in CS/Engineering

Tools

Vlocity Build

Vlocity IDX

SFDX

GitLab CI/CD

Jenkins

SonarQube

ELK

Job description

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

Note: This role is based out in Livingston OR London (2days/week in office)

What you'll do:

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)
• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust Engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across a number of Communities of Practice to foster a culture of continuous improvement, working to define and implement best practices across the Salesforce ecosystem.
• Perform technical analysis, design and support implementation of changes to Salesforce platform following best practices, leveraging OOTB capabilities and customisation when necessary.
• Contribute to improvement of DevOps processes, Ways of Working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and train advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components - OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures.

What you'll bring:

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.
• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns that have been successfully delivered to customers. Knowledge of TOGAF principals would be advantageous.
• Experience with Version Control Systems and Continuous Integration/Continuous Delivery CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would also be beneficial for this role.