Salesforce Solution Architect – Manufacturing & Retail

NTT DATA UK Ltd.; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading global IT consulting firm is looking for a Salesforce Solution Architect to serve as a strategic advisor and expert on Salesforce products. This role involves collaborating with stakeholders to drive digital transformation initiatives in the retail sector, focusing on marketing automation and customer engagement. Candidates should have over 15 years of experience in consulting and architecture, highlighting leadership in driving digital initiatives. Strong Salesforce expertise is essential, particularly in the areas of Marketing Cloud, Service Cloud, and others.

Benefits

Inclusivity and diversity networks

Professional development opportunities

Cutting-edge innovation access

Qualifications

• 15+ years of experience in consulting and architecture, with leadership in the retail sector.
• Deep understanding of Salesforce products including Marketing Cloud, Service Cloud, and Loyalty Management.
• Strong presentation and communication skills for stakeholder engagement.

Responsibilities

• Serve as a Salesforce expert, advising on platform capabilities.
• Translate business requirements into scalable solutions using Salesforce products.
• Lead architecture alignment across various workstreams.

Skills

Consulting and architecture

Salesforce platform expertise

Agile methodologies

Customer engagement strategies

Problem-solving

Education

15+ years in consulting and architecture roles

Tools

Salesforce Marketing Cloud

Service Cloud

Data 360

MuleSoft Integration Architecture

Job description

A leading global IT consulting firm is looking for a Salesforce Solution Architect to serve as a strategic advisor and expert on Salesforce products. This role involves collaborating with stakeholders to drive digital transformation initiatives in the retail sector, focusing on marketing automation and customer engagement. Candidates should have over 15 years of experience in consulting and architecture, highlighting leadership in driving digital initiatives. Strong Salesforce expertise is essential, particularly in the areas of Marketing Cloud, Service Cloud, and others.