Salesforce Marketing Cloud Solutions Manager

Paysafe; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading payments platform in London is seeking a Marketing Cloud Solutions Expert to drive the adoption and technical integration of Marketing Cloud. This role involves collaborating with stakeholders, designing solutions, and implementing Marketing Cloud capabilities. The ideal candidate has over 5 years of implementation experience and is familiar with agile workflows. Flexible working options are available.

Qualifications

• 5+ years of Marketing Cloud implementation experience.
• Experience with agile development teams and workflows.
• Exposure to other MarTech solutions is a plus.

Responsibilities

• Gather requirements from business stakeholders.
• Collaborate with tech leads to assess feasibility.
• Design solutions based on requirements and expertise.
• Write user stories ensuring readiness for development.
• Implement Marketing Cloud solutions and perform analytics.
• Regularly update stakeholders on the Marketing Cloud vision.
• Act as the subject matter expert for Marketing Cloud.
• Guide junior team members in Marketing Cloud.

Skills

Marketing Cloud implementation experience

Agile development team experience

Data management

Salesforce CRM understanding

Education

Bachelor's Degree

Tools

JIRA

Confluence

Job description

Paysafe (\u201cPaysafe\u201d) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Our offices are currently based in St Pauls, City of London – Closest Tube stations Bank / St Pauls but this role with support flexible working.

The Marketing Cloud Solutions Expert will drive the adoption and technical integration of Marketing Cloud at Paysafe. This strategic and hands-on role requires a proactive approach to enhance our digital marketing and comms capabilities.

Responsibilities

• Gather requirements from business stakeholders
• Collaborate with technology leads and architects to assess the feasibility of initiatives.
• Design solutions based on gathered requirements and your own expertise in Marketing Cloud, in collaboration with other technical experts
• Write user stories with detailed requirements, ensuring they are ready for development
• Implement Marketing Cloud solutions, including data modeling, configuration, journey building, and performing analysis and segmentation, while excluding day-to-day operational tasks.
• Regularly update stakeholders on the Marketing Cloud vision and roadmap.
• Act as the Marketing Cloud subject matter expert, assisting partners in identifying improvement opportunities, analyzing complaints and issues, and providing effective solutions.
• Guide more junior team members in Marketing Cloud

To be successful you need to have:

• 5+ years Marketing Cloud implementation experience, with experience in integration and data management
• Experience working with agile development teams and workflows in JIRA, Confluence or similar systems.
• Exposure to MarTech solutions beyond Marketing Cloud is a great plus
• Understanding of core Salesforce CRM (Sales Cloud, Service Cloud)
• Bachelor's Degree.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.