Salesforce Maps Consultant

LA International; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology consulting firm based in London is looking for a Salesforce Maps Specialist to configure and optimize Salesforce Maps for field operations. The role involves conducting discovery sessions, providing training to teams, and supporting integration with Sales Cloud. Candidates should have expertise in Salesforce Maps with a strong analytical skill set and an ability to translate business priorities into visit rules. This position requires onsite presence once a week in London.

Qualifications

• Expertise in Salesforce Maps with hands-on configuration experience.
• Strong understanding of routing constraints and optimisation parameters.
• Experience with visit/cadence management.

Responsibilities

• Conduct discovery sessions with business teams to understand challenges.
• Configure and optimize Salesforce Maps for field operations.
• Provide training on maps mobile app usage and visit planning.

Skills

Salesforce Maps Expertise

Geo analytics & proximity modelling

Salesforce Platform Knowledge

Strong analytical skills

Tools

ArcGIS

GIS tools

Job description

Job Overview

ONISTE ONCE A WEEK IN LONDON, INSIDE IR35

Key Responsibilities

Conduct discovery sessions with Sales, Field, and Quality teams to understand current challenges and improvement areas.

Configure Salesforce Maps, including route optimisation & mobile routing, territory planning & balancing, proximity searches, boundary layers, and geo‑fencing, visit frequency rules & schedule optimisation, location‑based automation and rule‑based visit planning.

Define criteria to identify high‑priority accounts using sales attributes, geography/region/coverage, promotional windows, field performance data, and enhance and fine‑tune the routing engine for efficiency (time‑based, cost‑based, and constraint‑based routing).

Set up dashboards and reporting for territory efficiency, visit cadence, SLA adherence, and route performance.

Support integration between Salesforce Maps and Sales Cloud objects (Accounts, Visits, Opportunities, Tasks).

Provide training to field teams on Maps mobile app usage, routes, and visit planning.

Collaborate with business teams to extend Maps usage for Quality or Audit teams.

Document configurations, solution design, and operational guidelines.

Key Skills & Knowledge

• Salesforce Maps Expertise (Mandatory)
• Hands on configuration experience with:
  • Salesforce Maps
  • Maps Advanced
  • Territory Planning
  • Route Optimisation engine
  • Geolocation & spatial data configuration
  • Visit/cadence management
• Strong understanding of:
  • Geo analytics & proximity modelling
  • Defining routing constraints and optimisation parameters
  • Map layers, boundaries, polygons, and geographic data structures
• Salesforce Platform Knowledge
• Strong understanding of Sales Cloud data model (Accounts, Leads, Opportunities)
• Experience configuring standard objects and workflows related to field operations
• Ability to design solutions without heavy code (declarative‑first approach)
• Familiarity with Salesforce mobile configuration

Business / Functional Skills

• Field Sales / Trade Sales / Merchandising process understanding
• Ability to translate business priorities (e.g., promotional periods) into geo‑based visit rules
• Strong analytical skills to model territories and visit patterns
• Workshop facilitation, requirement gathering, and documentation

Nice‑to‑Have Skills

• Salesforce Field Service (FSL)
• GIS tools (ArcGIS, Esri, shape files, geospatial enrichment)
• Salesforce Data Cloud exposure (Geo enrichment, segmentation)
• Apex / Flow knowledge for deeper automation