Salesforce Innovation Centre Strategist

Salesforce, Inc.; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Salesforce, Inc. in London is seeking an experienced briefing coordinator to manage executive customer briefings at the London Innovation Center. You will partner with Account Teams to plan agendas, align on objectives, and prepare senior leaders for sessions.

The role demands strong executive presence, superb communication, and meticulous attention to detail. You will navigate changes, coordinate logistics, and help deliver AI-driven agentic experiences that showcase Salesforce's strategy.

Qualifications

• 4–6 years of relevant professional experience.
• Experience in facilitating meetings and project/program management.
• Adaptability to frequent change.
• Strong background delivering customer success.
• Excellent written and oral communication.
• Consultative mindset and strategic thinking.

Responsibilities

• Manage and ensure the success of customer briefings at the London Innovation Center.
• Serve as main point of contact for Account Teams throughout the planning cycle.
• Strategize with Account Teams on agenda, meeting flow, Subject Matter Experts, content, etc.
• Work closely with Account Teams to understand Customer and Sales objectives.
• Identify, secure and prepare Salesforce executives for SIC briefings and SIC briefings at our conferences.
• Work with Subject Matter Experts on product positioning and strategy for briefings.
• Handle SIC logistics - request management, room/speaker scheduling, catering coordination, room readiness.

Skills

Executive presence

Meeting facilitation

Project management

Stakeholder management

Communication

Detail-oriented

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Salesforce Innovation Center (SIC) delivers executive experiences that inspire C-suite leaders to envision their AI-powered future - deepening trust, accelerating deals, and positioning Salesforce as the definitive partner for Agentic transformation.

What You'll Actually Be Doing

• Manage & ensure the success of customer briefings at our London Innovation Center
• Serve as main point of contact for Account Teams throughout the planning cycle and during briefings
• Strategize with Account Teams on agenda, meeting flow, Subject Matter Experts, content, etc.
• Work closely with Account Teams to gain an understanding of Customer and Sales objectives
• Identify, secure and prepare Salesforce executives for their SIC briefings and SIC briefings at our conferences
• Work with Subject Matter Experts on product positioning and strategy for briefings
• Work within SIC team to manage all logistics - request management, room/speaker scheduling, catering coordination, room readiness

You're Our Person If…

• 4-6 years of relevant professional experience
• Experience in facilitating meetings, project/program management, and executive presence
• Adaptability to frequent change
• Strong background delivering customer success
• Consultative background and strategic mindset
• Exceptional communication, organizational skills (must be very detail-oriented) and professionalism
• Strong multi-tasking skills
• Ability to adjust to changing priorities and handle multiple projects at once
• Excellent written and oral communication skills
• Commitment to customer satisfaction & attention to detail

Preferred:

• Functional experience in sales meetings and/or executive briefings is a plus
• Familiarity with Salesforce corporate strategy and sales processes
• Familiarity in using the Salesforce application and exposure to the executive briefing process
• Ideal Candidate has Sales/Customer-facing experience

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that is inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.