Salesforce DevOps Engineer

International Baccalaureate; Cardiff; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A global education organization in Cardiff is seeking a Salesforce DevOps Engineer to support IT applications. The role involves maintaining Salesforce applications and requires strong technical skills, including Apex and Agile methodologies. The successful candidate will benefit from competitive pension contributions and flexible working arrangements.

Benefits

10% employer pension contribution

25 Days annual leave

Life assurance 4x annual salary

Flexitime

Paid volunteering leave

Health and wellness schemes

Cycle to Work scheme

Employee Assistance Programme

Qualifications

• Extensive hands-on experience building, configuring and maintaining applications on Salesforce.
• Salesforce Certified Platform Developer I is required; II is desired.
• Significant exposure to CI/CD tools like Flosum or Copado.

Responsibilities

• Develop and improve technological solutions on Salesforce platform.
• Monitor and evaluate IT service and performance.
• Investigate and analyze technical IT incidents and problems.

Skills

Salesforce development

Apex Triggers

Agile methodologies

Excellent communication

Education

Bachelor’s Degree in Computer Science, Engineering or equivalent

Tools

Salesforce

Copado

Azure DevOps

Conga Composer

Job description

Salesforce DevOps Engineer

Salary : £55,000 - £60,000 per annum

Job Type : Full-Time, 37.5 hours, permanent

Location : IB (International Baccalaureate) Global Centre, Cardiff or The Hague

Hybrid working opportunity, office presence required twice per week

About the IB

If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you! The International Baccalaureate provides world‑class educational services to over 5,700 schools across 162 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50‑year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.

About the Job

Situated within the IT applications team in the Cardiff office, this role will primarily sit within a newly setup DevOps team, supporting a new system to be used by our IB stakeholders. The DevOps team is responsible for development of change requests, small‑medium projects and large initiatives on Salesforce. This role requires a deep understanding, and extensive hands on commercial experience of Salesforce software architecture and development techniques. Our business services involve multiple applications on Salesforce platform and architecture.

Key Responsibilities

Develop and / or improve technological solutions on Salesforce platform for new or existing applications in line with functional requirements and specifications.

Specify, (co)develop and maintain techniques, procedures and guidelines within the own functional area.

Keep up with relevant developments, technological and market related, in own field of specialization, develop and maintain own network and exchange knowledge with other professionals.

Monitor and evaluate IT service and performance are in line with contract agreements and specifications.

Advises management and stakeholders on IT developments, issues and solutions and supports decision making on technical issue.

Investigate and analyze technical IT incidents and problems, develop technical solutions and secure knowledge gathered from troubleshooting cases to create the necessary means & methods for the future (‘zero repeat’).

About You

Bachelor’s Degree in Computer Science, Engineering or equivalent work experience

Extensive hands‑on experience building, configuring and maintaining applications on Salesforce

Salesforce Certified Platform Developer I is required, and Salesforce Certified Platform Developer II is desired

Familiarity with Copado or Azure DevOps

Strong understanding of Salesforce platform and specifically regarding Apex Triggers, Aura, Visualforce Pages, Lightning Web Components and Enterprise Architecture

Knowledge on Document generator tools like Conga Composer

Significant exposure to Agile / Scrum methodologies and CI / CD tools like Flosum or Copado

Focuses on delivering value to schedule without compromising quality

Excellent communication skills – interpersonal, written and oral

Excellent organizational skills and detail‑oriented

Ability to work both independently, and within a team

Ability to work within a fast‑paced environment to meet deadlines, multitask and cope with multiple activities

Benefits

• 10% employer pension contribution (3% employee contribution required)
• 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave
• Life assurance 4x annual salary
• Flexitime
• Paid volunteering leave
• Excellent continuous professional development
• 1.5 % Flexible benefits allowance
• Health and wellness schemes
• Cycle to Work scheme
• Discounts on a range of products, including days out
• Cash back opportunities available from a wide range of retailers
• Employee Assistance Programme
• Free on‑site car parking (booking required)

Applications are being received until 07 December 2025

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.