Salesforce Delivery Manager

Devonshire Hayes Recruitment Specialists Ltd.; Cardiff, Glasgow, City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Salesforce Delivery Manager for a contract role in Cardiff. The position requires hands-on experience managing agile projects and working directly with Suppliers and Service Integrators. You will be responsible for delivering CRM projects and communicating updates on milestones and risks. This role mandates formal project management qualifications and involves onsite attendance once a week.

Qualifications

• Experience managing multiple agile projects concurrently.
• Hands-on experience with Salesforce and System Integrators.
• Ability to convert business requirements into technical statements of work (SOW).

Responsibilities

• Manage Suppliers and Service Integrators for project delivery.
• Provide updates on project milestones and risks.
• Develop Change Management and Transition to Live plans.

Skills

Agile Project Management

Supplier Management

CRM Project Leadership

Communication with Stakeholders

Education

Formal Project Management Qualifications (Scrum, SAFe, DSDM)

Job description

If you are an experienced Salesforce Delivery Manager with proven capabilities of managing multiple projects with Service Integrators on Salesforce programmes, we have a new contract we’d like to discuss with you. Please note this role is Inside IR35 and requires onsite attendance once a week.

• Formal project management qualifications Scrum, SAFe or DSDM, with extensive experience running multiple agile projects at any one time
• Hands on experience managing and leading Suppliers and or Service Integrators in delivery
• Experience in leading CRM projects
• Working with a Product Owners and delivery team to deliver incrementally against defined roadmaps and project plans

• Knowledge of GDS standards

This is a hands-on-role, not a management role, as such, you will need to demonstrate substantial experience delivering agile projects(s), through System Integrators and/ or suppliers in Salesforce. You will also need to be skilled in supporting the business in converting their requirements into a technical SOW, ensuring they are clearly understood by the SI. With responsibility for managing the SI and providing updates on key milestones, deliverables and risk & issues. Likewise, you will also be comfortable working with/ and reporting to SROs, and various steering groups on progress. The role reports directly into Programme Director. Developing Change Management and Transition to Live plans with SME’s, through to actively managing our SI to ensure delivery milestones are met.

To be considered for this role you MUST be a hands on Agile Practioner.